Meet Our Service Manager: Scott Molster

Meet Scott Molster
At Mauro Motors we take good care of your Mercedes-Benz, but we try just as hard to take care of you, and that’s where our Service Manager, Scott Molster, shines.
Scott is a real people-person who has been working on the service side of the auto industry for his whole career, and is now in his second year as Service Manager after spending the previous 12 as a service advisor. This year he earned a Certificate of Excellence from the nationally acclaimed NCM Institute.
“As an advisor I was directly in front of our customers, and I still like working with people, so I try to take some time and see the folks who come in,” he tells us. He likes spending time with our staff as well, whether it’s helping our service advisors, or doing day-to-day tasks with the drivers who keep the constant shuffle of Mercedes-Benz vehicles flowing in North Haven.
“Sometimes when we see people in service they’re not having the best day,” Scott explains. “They have real concerns, so we listen, and we can always help. It may be working with their schedule, getting them in a car so they can continue the day – we want to work with them.”
When he’s not in North Haven, Scott loves to spend time with his wife and daughter in nearby Wallingford. Be sure to say hi next time you visit us at Mercedes-Benz of North Haven.
0 comment(s) so far on Meet Our Service Manager: Scott Molster