Customer Testimonials

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DealerRater Oct 26, 2021

I continue to use PJ for purchasing vehicles. He is responsive, professional and truly cares about his clients and their needs. It was disheartening that some of the staff were not customer focused like PJ has always been. PJ and Spencer were both helpful in my recent visit.

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DealerRater Oct 26, 2021

Everyone was helpful from the first contact in marketing, to the sales contact. Made us feel comfortable.

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DealerRater Oct 26, 2021

PJ helped us order a beautiful new car and kept us informed all the way through the process!

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DealerRater Oct 24, 2021

I had an excellent and pleasurable experience today at Mercedes Benz of North Haven. My salesman Levius was very helpful, friendly and patient. I would definitely recommend this place to my friends.

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DealerRater Oct 22, 2021

This was our fourth car from the dealership over the past fifteen years; an excellent experience, as always.

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DealerRater Oct 21, 2021

Everyone was super friendly and attentive. My salesperson PJ Zamani was patient, kind and worked well with dedication until I decided on a suitable vehicle. Liked the goodies from Finance too- highly recomkend this dealership.

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Google Oct 20, 2021

Great service. Recently went with my cousin who purchased a new Mercedes, we had the pleasure to work with Levius. He was friendly yet professional, and proficient. Highly recommend this dealership, looking forward to coming in to purchase my Mercedes soon.

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DealerRater Oct 19, 2021

Responsive, courteous and thorough. The service is top notch with attention to detail. No work was performed that was unnecessary.

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DealerRater Oct 19, 2021

Everyone is very friendly, courteous, the facilities was very clean and safe. They kept me in the loop of what was going on with my car at all times!

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DealerRater Oct 19, 2021

It is always a pleasurable experience going into Mauro Motors. Even though I know I am paying more than buying a car elsewhere, I also know exactly what I am paying for and that they will back it up. PJ, who was assisted me in finding the car was excellent - knowledgeable, and pleasant, and communicative. I look forward to 5 good years with this car. Michael Ball

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DealerRater Oct 19, 2021

This is my first vehicle purchased from Mercedes-Benz of North Haven. It was such a great experience! Alvar was super helpful and made my first car buying experience easy. The process went smooth and fast!

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DealerRater Oct 19, 2021

I have been a customer withMauro for more than thirty years and Peter has been my salesman for the last twenty years. Peter did a wonderful job with my new car, i wont go to any one else. I also want to say thank you to Brad , he explained every thing to me so well .

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DealerRater Oct 18, 2021

This is our 5th vehicle purchased from Mercedes Benz of North Haven. We have always dealt with Peter, and as usual he was very helpful. I’d also like to acknowledge Brad who took the time to demonstrate all the features on my new vehicle….as well as answer all questions.

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DealerRater Oct 14, 2021

Good communications thank you John Ramos always too expensive! My air still doesn’t work?

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Google Oct 13, 2021

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DealerRater Oct 13, 2021

Very professional great communication and very good experience. Staff was very knowledgeable and explained all details of car and its amenities.

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DealerRater Oct 13, 2021

PJ and the whole team at Mercedes of North Haven were amazing. PJ made this the best car purchase experience I have ever had.

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DealerRater Oct 12, 2021

This dealership was easy and helpful especially Levius kings man was very helpful in selling me my car

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DealerRater Oct 9, 2021

Service was fantastic. Dealership is tremendous. Even service and parts do a fantastic job. Great experience.

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Google Oct 7, 2021

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Google Oct 7, 2021

Great Dealership, great associates and great cars! Had 0 issues buying a car. The process was made very comfortable and was done very quickly and efficiently by Manny and Steve. Very friendly, professional and easy going. Definitely recommend to buyers and people looking for any Mercedes!

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DealerRater Oct 6, 2021

EXCELLENT SERVICE SMOOTH CHECK IN. I USED THE WIFI TO WORK WHILE I WAITED FOR MY CAR.

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DealerRater Oct 6, 2021

PJ was extremely knowledgeable friendly and helpful in guiding us through the process. We will definitely see his assistance in future transactions

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DealerRater Oct 5, 2021

I had a very good experience at Mercedes of North Haven. Very professional and helpful with making my car buying experience stress free.

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DealerRater Oct 5, 2021

I love it I Going to tell everyone to go there. You guys are awesome. Nice cars beautiful people

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DealerRater Oct 4, 2021

The only dealership we don't mind working with! We had Steve; very informative, not pushy at all and got what we needed done. Thank you Steve for your help with everything!

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DealerRater Oct 3, 2021

Excell service, my advisor Scott is extremely knowledgeable and takes time to listen to any concerns and promptly takes care of all issues.

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DealerRater Oct 3, 2021

The dealership was very clean and everyone was helpful and friendly. We were able to get everything done in a timely manner

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DealerRater Oct 3, 2021

Very professional and polite. The serviceman handling my appointment explained clearly what they were doing to the car. The service was done in a timely manner. The waiting area was very clean and safe.

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DealerRater Oct 2, 2021

Pj was very helpful and made my first car purchase smooth and stress free. Would recommend him for anyone looking to purchase a car.

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DealerRater Oct 1, 2021

Great customer service. Michael/Manny/Moh all are very friendly and responsive. Will recommend friends to buy from them.

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DealerRater Oct 1, 2021

What can I say about these people except that they epitomize fantastic I can’t consider ever trusting my car to anyone else

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Google Oct 1, 2021

Let me start by saying I have a Mercedes Benz dealership in my hometown! I drive approximately 40 minutes to North Haven Mercedes Benz dealership for my lease, service and purchase! Thanks to Steve Curina for a great experience! So this is where I choose to do business. He is very helpful, answered all my questions and treated me well......unlike my hometown dealership. Today I was late to my appointment to purchase my car. They were doing their best but as time was ticking I needed to leave to get to an important doctors appointment (35 minutes away). Steve went to ...

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Google Oct 1, 2021

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DealerRater Sep 30, 2021

I stopped in late in the day when my tire pressure dropped to 9 and they replaced my tire without an appointment.

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DealerRater Sep 30, 2021

Don went above and beyond every step of the way. He was in contact with me more than I was in contact with him making sure all “i’s” were dotted and “t’s” were crossed. Great dude

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DealerRater Sep 30, 2021

Don kept it real. He answered all questions & concerns, was accommodating. Handled everything in a timely manner. Thanks for everything Don!

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DealerRater Sep 30, 2021

Best dealership around!! This is our 4th vehicle that we have trusted them with and always happy!!

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DealerRater Sep 30, 2021

Don was a pleasure to deal with, very helpful and courteous. I would reccomend Don to everyone who is in the market for a new or used vehicle.

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DealerRater Sep 30, 2021

Alvar is AWESOME! He made my "challenging" car buying process so easy. Thank you Alvar!

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DealerRater Sep 30, 2021

Great service and friendly. Very knowledge on the vehicles in the lot. Will recommend to anyone.

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DealerRater Sep 29, 2021

I have nothing to say but great things about my my experience. The service was excellent without any issues or concerns.

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Google Sep 29, 2021

I've truly enjoyed working with Daiyaan, a newer sales person there. He's been incredibly supportive and thoughtful about how to help me make the most suitable purchase. I appreciate his patient and attentive approach, even though I haven't made a decision to purchase yet. I just think his kindness is of such value, I don't need to wait to acknowledge him for it.

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DealerRater Sep 29, 2021

Great customer service from start to finish I am very pleased with the service I received.

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Google Sep 28, 2021

From the well prepared test drive to the drive home took only 48 hours! Don Shepard was completely accommodating and detail driven on this purchase. The vehicle was ready when promised, completely detailed and ready to go! I drove 90 miles round trip to Mercedes Benz of North Haven for this purchase, and would do it again in a heartbeat. A great team and a great dealership! Thanks, Don!

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DealerRater Sep 28, 2021

Everyone was very helpful and kind- will always come back for service when necessary on my E350

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DealerRater Sep 28, 2021

The service was on time. Service done timely. Loaner clean and available. All scheduled service was performed

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DealerRater Sep 28, 2021

The car buying experience was amazing with Mercedes-Benz of North Haven. They responded immediately to our email and got us in the next day for a test drive. Marc was very knowledgeable and was able to answer all my questions with a no pressure attitude. The finance department got things going for us and we picked up the car the very next day! I loved that they have a tech person to explain the workings of the car and he gave me his business card to contact him with any future questions. Best part was they checked off a bucket ...

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DealerRater Sep 28, 2021

Staff was extremely accommodating and repair was faster than expected. They did everything they could to see if it was covered under warranty.

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Google Sep 28, 2021

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DealerRater Sep 27, 2021

Salesman give you a good services Explain very well and work with my time End call

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DealerRater Sep 27, 2021

I have been a client for many years and think 0f you as extended family.

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Google Sep 27, 2021

Our experience was great! Everyone was so nice and very professional. Our car was well taken care of. We highly recommend your dealer ship. Thanks again for everything.

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Google Sep 27, 2021

Me and my partner went to this dealership to look at a vehicle after experiencing several disappointments at other dealerships. As soon as we walked in Alvar came over to greet us. After sharing the experiences we had earlier in the day, Alvar really went above and beyond to made sure we had an excellent experience. Not only were we able to purchase the vehicle but we were able to get it with everything we were hoping to get. Alvar gave us the service we all want to get at a car dealership. He was patient, listened and really gave ...

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DealerRater Sep 25, 2021

Me and my partner went to this dealership to look at a vehicle after experiencing several disappointments at other dealerships. As soon as we walked in Alvar came over to greet us. After sharing the experiences we had earlier in the day, Alvar really went above and beyond to made sure we had an excellent experience. Not only were we able to purchase the vehicle but we were able to get it with everything we were hoping to get. Alvar gave us the service we all want to get at a car dealership. He was patient, listened and really gave ...

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DealerRater Sep 24, 2021

Zane was great. Kept me informed and able to address some additional questions/concerns I had

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DealerRater Sep 24, 2021

I had a wonderful experience purchasing my new vehicle at the Mercedes-Benz of North Haven. Don was fantastic. He was able to find me a vehicle that suited my needs. Stress free transaction.

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Google Sep 24, 2021

My husband and I had an awesome experience. My salesman Alvar Omoding was awesome. He was knowledgeable, respectful, professional and courteous. Very organized. Timothy Kang, the finance manager was amazing as well, he made the whole signing process easier for us. Overall the customer service was outstanding. Thank You!!!!

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DealerRater Sep 22, 2021

Excellent experience. I have been buying our Mercedes cars from this dealership since 2004 . They are very accommodating and Knowledgeable. I have had a great experience with Sales Staff specially Pezhman Zamani . Pezhman has been always very helpful and knowledgeable. Thank you Pezhman for great Client services. I also have to mention about Brad who patiently went over our New 2021 S584 Class with us. I like to thank Tim, in the financial department. I have had the pleasure to work with him twice this year Last but not least . I would like tp thank Manny Sheik the sales manger to finalize ...

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DealerRater Sep 22, 2021

The service department was excellent. I am disappointed that the last 2 times there were no loner cars. Both were emergencies. The first time my car was in the service department for three days. I am considering going to Mercedes of Hartford or the dealer on the shore.

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DealerRater Sep 22, 2021

Service is the best around..Zane and Nicole the service manager care for there customers..they treated my 04 clk like it was a new car and left there like new.. thank you very much nhmb....

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Google Sep 22, 2021

Steve Curina deserves a 5-star-rating for his assistance to us during our car buying experience on Monday. We appreciate his low key sales, professionalism, knowledge and all round expertise with each step of the way closer to purchasing a new car. Steve is a credit to your establishment and we were thrilled to be able to drive away the same day with a new car. Thank you Mercedes-Benz of North Haven and thank you Steve!

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Google Sep 22, 2021

i had a nice experience with mercedes of north haven. it was very professional. their timing was as they had said.

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Google Sep 22, 2021

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DealerRater Sep 21, 2021

The dealership had what I was looking for. The salesman I was working with was helpful in getting the car sold.

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DealerRater Sep 21, 2021

Low pressure, very helpful, knowledgeable staff. Very good experience and love the car. Usually don’t look forward to the car negotiation and purchase process but these guys made it easy.

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DealerRater Sep 20, 2021

Thank you for a Patient thank you Mark thank you Mohamad for helping us to get the right car how are you Good customer service

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Google Sep 19, 2021

Great timely servicing.

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DealerRater Sep 19, 2021

Al is patient, helpful and knowledgeable. He helps me a lot on out-of-state purchase questions.

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DealerRater Sep 18, 2021

Second car with PJ Zamani who was absolutely great. Everything was smooth and easy. I'll always buy my next cars with him

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DealerRater Sep 17, 2021

Great customer service and I love my car very Mercedes Benz very much. I recommend this dealership.

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Google Sep 17, 2021

Purchased car for my wife Maribel & Levius give me Excelent service.

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Google Sep 17, 2021

Levius was attentive , efficient and polite.

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Google Sep 16, 2021

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Google Sep 16, 2021

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DealerRater Sep 16, 2021

1- The customer services at N Haven is outstanding 2- Mr. Levius K. was professional and friendly 3- We absolutely lease the car because of Mr. Levius 4- The store manager Mr Manny is a tremendous person and professional 5- And last but not less Mr Tim, the finance Rep was just amazing made the whole signing process much much easier for us

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Google Sep 16, 2021

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DealerRater Sep 16, 2021

Happy with the service and cleanliness of the car when I picked it up. John was very honest about the service possibly extending overnight. He followed up as soon as he knew.

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DealerRater Sep 16, 2021

Excellent service and Marc Peterson was outstanding. However, a lot of changes from my 2015 to 2021 and ,having no idea, training was not good.

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DealerRater Sep 15, 2021

Excellent service experience. Many thanks to Scott Molster for his kindness and help in getting my car into the dealership by valet service.

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DealerRater Sep 14, 2021

Don Shepard was extremely helpful during the whole process--Very courteous and easy to contact

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DealerRater Sep 14, 2021

Excellent service, excellent sales person has been buying cars from this dealership for over 20 years and the professionalism is incomparable.

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DealerRater Sep 14, 2021

This is my first time dealing with the N. Haven facility. Had a good experience.

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DealerRater Sep 13, 2021

The times I have been here Everyone has always been Helpful and Respectful when serving me

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DealerRater Sep 13, 2021

Service always top shelf. Scott took control of my tire problem and fixed it with an hour so I could pick up my grandchildren. Thank you!

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DealerRater Sep 10, 2021

I was so pleased with the efficient, courteous service I received. Marc was helpful in all areas. I wasn’t even going to buy a car yet. He made it hard to refuse. 😊

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DealerRater Sep 10, 2021

Michael was great help to us trading my car and getting C300. He did explained process and kept touch with us. he did responded whenever we had a questions.

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DealerRater Sep 10, 2021

Very nice staff from the receptionist to sales. Sale was handled quickly, and efficiently. Our salesman was knowledgeable, and courteous. Will highly recommend this dealership.

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Google Sep 10, 2021

First time I bought a Mercedes from them and it was a very nice experience. Our sales person was very patient and went way out of his way meeting us on his off they there and made it possible. Also they have the most reasonable prices among all Mercedes Benz locations in Connecticut. Don't buy a Mercedes before you visit this location.

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Google Sep 10, 2021

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DealerRater Sep 9, 2021

This dealership is really professional and got my recall completed as expected. The service rep made me feel comfortable and willing to come back in the future if needed. The waiting room can be upgraded though.

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DealerRater Sep 9, 2021

This is the 4th Mercedes we have purchase frm PJ and the dealership over 10 years. PJ listens to what are needs are and our request and always find us the best option available. No long winded sales process very short and to the point and we appreciatte that. He is a pleaseure to deal with and I knwo he will take care of us. Mark & Tricia Hatin

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DealerRater Sep 9, 2021

Wow this place is so nice good customer service Peter was such a nice person to work with he explain things so I could understand one thing I know he is very patient

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DealerRater Sep 8, 2021

This has got to be the easiest place for me to bring my car to get serviced. They take care of everything and the people that work here are soooo friendly and helpful. Love the texts! The only thing is something’s it’s hard to get a loaner. I need to plan ahead

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Facebook Sep 8, 2021

Best cars in the world. Salesman really suck sometimes but at Mercedes they are there for you when you first buy to when you need help even after a year.

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DealerRater Sep 8, 2021

Drove from Long Island NY have a speedy and satisfied and was able to allocate the perfect car highly recommend PJ definitly worth the 2hrs drive

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Google Sep 7, 2021

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DealerRater Sep 5, 2021

From our first encounter to our last, our experience was fantastic. Al and the team were professional, courteous and helpful. We will definitely be buying our next vehicles with this team.

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DealerRater Sep 5, 2021

I returned to North Haven as a repeat customer in search of replacing my ML350 with newer one. Al instantly introduced himself and my smooth friendly and knowlegeable sale was successful !

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DealerRater Sep 5, 2021

Everyone with whom I interacted was extremely helpful and personable. Very smooth transaction on the used car that I purchased. Got a great deal! Would definitely work with them again!!

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