Customer Testimonials
They were very pleasant and patient. I liked Mr. Bobby and all his help
Izear was very nice, on our car buying experience. He’s very chill, and goes over everything with you. Funny guy, laughed couple of times. Other then that my mom is very happy with her purchase an upgrade from her GLA 250. I appreciate, Tim in finance, Muhammad and Izear for this awesome car buying experience. Thank you for making it awesome!
They give great customer service and good exceptional service. I waited less than I thought for service. They take the time to explain what is going on with your car.
I brought My Car there & Have It Serviced yearly. Excellent Customer Service
Customer service is great and they always understand my schedule is crazy and they accommodate me
Excellent service staff, vehicle was in and out in a timely fashion. Would recommend to friends and family looking to have their car maintained here.
I have had my car taken care of at MB of North Haven for several years now. Service is always prompt and high quality. Special thanks to my advisor Scott Molster who takes a holistic, long-term view on car maintenance and has helped me optimize service decisions over the years.
First time in for service at this dealership. Friendly staff. Effortless in and out. Vehicle was repaired correctly the first time. Would recommend. Good
The service was great and the staff was very helpful, friendly and courteous!
Went here for service, they surprised me with a loaner. The scheduler was competent. Zane the service advisor was excellent and kept consistent communication. Dropping the car off and pick up was seamless and quick.
PJ Zamani was helpful! This is our third time purchasing with him at the dealership! He was very through and helped us find the best car each time we went to look and purchase.
They were all very courteous.
My first time receiving car service at Mercedes Benz at North Haven. My Service Advisor J R gave excellent service and was very helpful with any questions that I had. Very satisfied with the service.
Great service. Text messages kept me updated as of the status of the vehicle all the time. Very well organized system.
Walied Hanaif was very pleasant, professional and courteous! He made sure all our car needs were met and handled efficiently! Thankyou Walied!
Walied hanaif made our purchase Super easy and stressfull, good job, love that service.
Your greater was very loud and rushing me! John the service Tech was very professional. I mean to say greeter!
Efficient, courteous, timely service at appointed time. Service personnel were friendly; waiting area was comfortable and clean.
The team at the Mercedes Benz of North Haven was very professional and service exceptionally delivered. .
The buying process was so easy.There was no pressure .Our salesman Don Shepard was very professional,honest and answered all the questions we asked. Thank you Don for making my buying experience a pleasure
Great experience
Prompt service in and out in a timely manner
I like the way they moved. It was like I was the only customer. Fantastic service all the way around.
I had a very good experience here and my seals man was very nice and helpful his name is I Hogan
My experience with Mercedes Benz in North Haven has been excellent! PJ, my car dealer, made my experience effortless. I was able to inquire over the phone for the vehicle I was interested in, and PJ reached out to for the specifics. He put together all the options I wanted through their system and sent me over the specs and appearance of the car, and I was able to make adjustments as needed with his help. He worked to keep my wants within my budget. The car wasn’t available to visualize or test drive in person due to the ...
Great experience from start to finish! Walied was helpful and professional and friendly. He listened to me and made sure I got what I was looking for. I highly recommend Walied and this dealership.
My car broke down while I was out of state and on a weekend. I had it towed to MB North Haven because it was closest to my home. When I called in the morning on a Monday someone answered right away and took my information. I heard later that afternoon about what was going on with my car! John continued to update me through the process and it was an amazingly quick turn around. Picking up my car took all of 5 minutes. Everyone was so nice and professional! I was so happy with my experience there and will be ...
Levius Kingsman was fantastic! He helped me from start to finish with the purchase of my used vehicle. He made the process smooth and simple. They made me feel comfortable there and everyone was great! I would highly recommend Mercedes-Benz of North Haven!
Great service , great staff . I definitely recommend coming here .
Service quality is best. Very professional people and good service.
My salesman Walied Hanaif and the rest of the staff at Mercedes Benz of North Haven have been incredible to work with. Walied made the car buying process incredibly transparent and smooth. If you're even thinking of buying a new luxury car, I 100 percent recommend going to see Walied asap. He absolutely will not disappoint and neither will the dealership itself.
Our salesperson was excellent Levi's Kingsman, very knowledgeable and respectful. Everyone at the dealership was very friendly and courteous. Very good experience!!!
5 th Merc either bought or leased thru them besides 2 BMW .Customer is usually well taken care of . As good as any dealer . Service is excellent but be prepared for sticker shock , but that’s what you get for buying a luxury car. Nice loaners and they make good buys to save a few dollars
Excellent service , very professional and always respectful and courteous to customers.
Excellent service and professionalism at Mercedes Benz North Haven, CT, service department was ready as I arrived and schedule services right in line as the time I needed to pick up my vehicle! A+
my sales man pj at mercedes of north haven was amazing he made us feel at home no stress no worries helped us with all he could of. would recommend them to anyone
Great!! Mike in the parts department was very pleasant and did an Awesome job explaining the process to me.
Walied Hanaif was awesome ! Thank you so much for answering all of our questions, and making the process so smooth.
Friendly, professional, 10/10
I was very please with the service department. I waited while the service was being done and the service was quick. Very professional service representative.
Amazing service
Excellent service, professional interaction, and customer friendly. Never had a less than stellar experience
Walied Hanaif is the best seller in MB youll ever meet. He is the best salesman ive ever met. Walied, thanks a lot for your help
Good service, friendly staff.
Excellent service - very professional
The customer service is excellent. When you arrive they are there to greet you and they tell you to go to the service desk.
I am extremely satisfied with my service here at Mercedes-Benz of North Haven, not only was the service fast and reliable on my vehicle but the customer service goes above and beyond what you would expect. Here the customer really does come first I will continue to come back and refer this business because they have turned a simple service into something very joyful and something to even look forward to. A special thanks to Nicole and John at the service department.
I walked into Mauro Motors with a flat tire problem, they solved it with ease and efficiency.. excellent service.
Service was thorough and performed correctly. Staff was professional and very friendly. Intake and checkout were prompt.
Best service department that I have ever experienced. Everyone was friendly, polite and helpful. They even had cubicles with outlets that allowed me to work while waiting for my service. This was my first service for my Mercedes and I was very impressed and will definitely go back for future service needs. Great staff, great service, amazing experience!
Dealer was very friendly and made the car buying process easy . Will be buying our next car there, highly recomand.
service Dept starting with Bobby was friendly, listened to me, efficient, and professional. They serviced my car and provided me with a loaner, very easy. Great Service!
PJ Zamani was exceptional. I met him about a year ago - we were looking for a car for my mom - we didn’t buy a car at that time, but PJ kept in touch with me. He was so nice, patient and really took time to make sure we found what we were looking for. I would recommend working with PJ.
Great car purchase experience, the people there were extremely helpful and professional. I’m looking forward to future business with them
Mercedes-Benz of North Haven has always provided quality service, and a friendly professional atmosphere. It's my preferable option for service when I'm traveling home to CT to visit with family and friends
Friendly, efficient, personalized and professional service from PJ Zamani
