Customer Testimonials

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Google Sep 22, 2022

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Google Sep 22, 2022

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Google Sep 21, 2022

They were very pleasant and patient. I liked Mr. Bobby and all his help

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Google Sep 20, 2022

Izear was very nice, on our car buying experience. He’s very chill, and goes over everything with you. Funny guy, laughed couple of times. Other then that my mom is very happy with her purchase an upgrade from her GLA 250. I appreciate, Tim in finance, Muhammad and Izear for this awesome car buying experience. Thank you for making it awesome!

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Google Sep 20, 2022

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Google Sep 18, 2022

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Google Sep 16, 2022

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Google Sep 14, 2022

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Google Sep 13, 2022

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Google Sep 12, 2022

They give great customer service and good exceptional service. I waited less than I thought for service. They take the time to explain what is going on with your car.

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Facebook Sep 10, 2022

I brought My Car there & Have It Serviced yearly. Excellent Customer Service

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Google Sep 8, 2022

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Google Sep 8, 2022

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Google Sep 7, 2022

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Google Sep 6, 2022

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Facebook Sep 1, 2022

Customer service is great and they always understand my schedule is crazy and they accommodate me

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DealerRater Aug 31, 2022

Excellent service staff, vehicle was in and out in a timely fashion. Would recommend to friends and family looking to have their car maintained here.

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Google Aug 28, 2022

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Google Aug 27, 2022

I have had my car taken care of at MB of North Haven for several years now. Service is always prompt and high quality. Special thanks to my advisor Scott Molster who takes a holistic, long-term view on car maintenance and has helped me optimize service decisions over the years.

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Google Aug 25, 2022

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Google Aug 25, 2022

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Google Aug 24, 2022

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Google Aug 21, 2022

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Google Aug 20, 2022

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Facebook Aug 19, 2022

First time in for service at this dealership. Friendly staff. Effortless in and out. Vehicle was repaired correctly the first time. Would recommend. Good

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Facebook Aug 17, 2022

The service was great and the staff was very helpful, friendly and courteous!

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DealerRater Aug 15, 2022

Went here for service, they surprised me with a loaner. The scheduler was competent. Zane the service advisor was excellent and kept consistent communication. Dropping the car off and pick up was seamless and quick.

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DealerRater Aug 10, 2022

PJ Zamani was helpful! This is our third time purchasing with him at the dealership! He was very through and helped us find the best car each time we went to look and purchase.

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Google Aug 6, 2022

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Google Aug 5, 2022

They were all very courteous.

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Google Aug 3, 2022

My first time receiving car service at Mercedes Benz at North Haven. My Service Advisor J R gave excellent service and was very helpful with any questions that I had. Very satisfied with the service.

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Google Aug 3, 2022

Great service. Text messages kept me updated as of the status of the vehicle all the time. Very well organized system.

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Google Aug 3, 2022

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Google Jul 30, 2022

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Google Jul 29, 2022

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Google Jul 28, 2022

Walied Hanaif was very pleasant, professional and courteous! He made sure all our car needs were met and handled efficiently! Thankyou Walied!

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Google Jul 28, 2022

Walied hanaif made our purchase Super easy and stressfull, good job, love that service.

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Google Jul 27, 2022

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DealerRater Jul 27, 2022

Your greater was very loud and rushing me! John the service Tech was very professional. I mean to say greeter!

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DealerRater Jul 25, 2022

Efficient, courteous, timely service at appointed time. Service personnel were friendly; waiting area was comfortable and clean.

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Google Jul 22, 2022

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DealerRater Jul 21, 2022

The team at the Mercedes Benz of North Haven was very professional and service exceptionally delivered. .

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Google Jul 17, 2022

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Facebook Jul 16, 2022

The buying process was so easy.There was no pressure .Our salesman Don Shepard was very professional,honest and answered all the questions we asked. Thank you Don for making my buying experience a pleasure

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Google Jul 16, 2022

Great experience

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Facebook Jul 15, 2022

Prompt service in and out in a timely manner

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Google Jul 15, 2022

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Google Jul 14, 2022

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Google Jul 14, 2022

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Google Jul 12, 2022

I like the way they moved. It was like I was the only customer. Fantastic service all the way around.

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Google Jul 12, 2022

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Google Jul 12, 2022

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Google Jul 8, 2022

I had a very good experience here and my seals man was very nice and helpful his name is I Hogan

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Google Jul 7, 2022

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Google Jul 6, 2022

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Facebook Jul 6, 2022

My experience with Mercedes Benz in North Haven has been excellent! PJ, my car dealer, made my experience effortless. I was able to inquire over the phone for the vehicle I was interested in, and PJ reached out to for the specifics. He put together all the options I wanted through their system and sent me over the specs and appearance of the car, and I was able to make adjustments as needed with his help. He worked to keep my wants within my budget. The car wasn’t available to visualize or test drive in person due to the ...

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Google Jul 6, 2022

Great experience from start to finish! Walied was helpful and professional and friendly. He listened to me and made sure I got what I was looking for. I highly recommend Walied and this dealership.

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Google Jul 2, 2022

My car broke down while I was out of state and on a weekend. I had it towed to MB North Haven because it was closest to my home. When I called in the morning on a Monday someone answered right away and took my information. I heard later that afternoon about what was going on with my car! John continued to update me through the process and it was an amazingly quick turn around. Picking up my car took all of 5 minutes. Everyone was so nice and professional! I was so happy with my experience there and will be ...

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Google Jul 2, 2022

Levius Kingsman was fantastic! He helped me from start to finish with the purchase of my used vehicle. He made the process smooth and simple. They made me feel comfortable there and everyone was great! I would highly recommend Mercedes-Benz of North Haven!

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Google Jul 2, 2022

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Google Jun 29, 2022

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Facebook Jun 29, 2022

Great service , great staff . I definitely recommend coming here .

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Google Jun 28, 2022

Service quality is best. Very professional people and good service.

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Google Jun 25, 2022

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Google Jun 25, 2022

My salesman Walied Hanaif and the rest of the staff at Mercedes Benz of North Haven have been incredible to work with. Walied made the car buying process incredibly transparent and smooth. If you're even thinking of buying a new luxury car, I 100 percent recommend going to see Walied asap. He absolutely will not disappoint and neither will the dealership itself.

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Google Jun 25, 2022

Our salesperson was excellent Levi's Kingsman, very knowledgeable and respectful. Everyone at the dealership was very friendly and courteous. Very good experience!!!

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Google Jun 23, 2022

5 th Merc either bought or leased thru them besides 2 BMW .Customer is usually well taken care of . As good as any dealer . Service is excellent but be prepared for sticker shock , but that’s what you get for buying a luxury car. Nice loaners and they make good buys to save a few dollars

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Google Jun 21, 2022

Excellent service , very professional and always respectful and courteous to customers.

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Cars Jun 21, 2022

Excellent service and professionalism at Mercedes Benz North Haven, CT, service department was ready as I arrived and schedule services right in line as the time I needed to pick up my vehicle! A+

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DealerRater Jun 20, 2022

my sales man pj at mercedes of north haven was amazing he made us feel at home no stress no worries helped us with all he could of. would recommend them to anyone

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DealerRater Jun 19, 2022

Great!! Mike in the parts department was very pleasant and did an Awesome job explaining the process to me.

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Google Jun 19, 2022

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Google Jun 19, 2022

Walied Hanaif was awesome ! Thank you so much for answering all of our questions, and making the process so smooth.

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Facebook Jun 17, 2022

Friendly, professional, 10/10

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Google Jun 15, 2022

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Cars Jun 14, 2022

I was very please with the service department. I waited while the service was being done and the service was quick. Very professional service representative.

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Google Jun 14, 2022

Amazing service

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Google Jun 11, 2022

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Google Jun 9, 2022

Excellent service, professional interaction, and customer friendly. Never had a less than stellar experience

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Google Jun 8, 2022

Walied Hanaif is the best seller in MB youll ever meet. He is the best salesman ive ever met. Walied, thanks a lot for your help

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Facebook Jun 7, 2022

Good service, friendly staff.

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Google Jun 7, 2022

Excellent service - very professional

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DealerRater Jun 6, 2022

The customer service is excellent. When you arrive they are there to greet you and they tell you to go to the service desk.

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Google Jun 5, 2022

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Google Jun 5, 2022

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Google Jun 2, 2022

I am extremely satisfied with my service here at Mercedes-Benz of North Haven, not only was the service fast and reliable on my vehicle but the customer service goes above and beyond what you would expect. Here the customer really does come first I will continue to come back and refer this business because they have turned a simple service into something very joyful and something to even look forward to. A special thanks to Nicole and John at the service department.

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DealerRater Jun 2, 2022

I walked into Mauro Motors with a flat tire problem, they solved it with ease and efficiency.. excellent service.

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DealerRater Jun 1, 2022

Service was thorough and performed correctly. Staff was professional and very friendly. Intake and checkout were prompt.

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Google May 31, 2022

Best service department that I have ever experienced. Everyone was friendly, polite and helpful. They even had cubicles with outlets that allowed me to work while waiting for my service. This was my first service for my Mercedes and I was very impressed and will definitely go back for future service needs. Great staff, great service, amazing experience!

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Google May 31, 2022

Dealer was very friendly and made the car buying process easy . Will be buying our next car there, highly recomand.

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Google May 30, 2022

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DealerRater May 30, 2022

service Dept starting with Bobby was friendly, listened to me, efficient, and professional. They serviced my car and provided me with a loaner, very easy. Great Service!

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DealerRater May 29, 2022

PJ Zamani was exceptional. I met him about a year ago - we were looking for a car for my mom - we didn’t buy a car at that time, but PJ kept in touch with me. He was so nice, patient and really took time to make sure we found what we were looking for. I would recommend working with PJ.

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DealerRater May 28, 2022

Great car purchase experience, the people there were extremely helpful and professional. I’m looking forward to future business with them

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Google May 28, 2022

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Google May 27, 2022

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Google May 27, 2022

Mercedes-Benz of North Haven has always provided quality service, and a friendly professional atmosphere. It's my preferable option for service when I'm traveling home to CT to visit with family and friends

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Google May 26, 2022

Friendly, efficient, personalized and professional service from PJ Zamani

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Google May 26, 2022

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Google May 26, 2022


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