Customer Testimonials
Even though I ultimately purchased my vehicle elsewhere, I wanted to leave a review for Donna because exceptional service deserves to be recognized.
Donna was incredibly helpful, knowledgeable, and responsive throughout my search. She worked hard to find the right options for me, answered every question, and always made me feel valued as a customer. Her hustle, professionalism, and dedication truly stood out.
It’s clear that she genuinely cares about her clients and goes above and beyond to provide a great experience, regardless of the outcome. I sincerely appreciate all of her time, effort, and kindness, and I wouldn’... Read More Google - Jun 29, 2026
Great customer service
Exceptional Customer Service through and through from every employee helping us throughout our Vehicle Purchase. Thank You Rob for genuine top notch Salesman skills. Highly suggest!!
Big thanks to Ravi! Helped us out with a jumpstart very nice and friendly
Quick service changing tire. Thank you for returning my car vacuumed!
We were recently faced with the immediate need for a car, and a Mercedes SUV made the final cut along with a Volvo. We were on the fence, but it only took one visit to MB of North Haven to make up our minds. PJ Zamani previously worked with my family, so I knew who to go to. We were looking for a unicorn in terms of the color, options and year. North Haven had the only configuration like this in the country. PJ showed us the car and without pressure we were able to test drive it and collect ... Read More Google - Jun 22, 2026
All around good service 💯
(Translated by Google) Excellent representative and excellent service. PJ is an excellent salesman and prioritizes your needs and comfort. I've already bought two cars from him and he's very good. Buy at Mercedes Benz North Haven. (Original) Excelentes representante y un servicio excelente PJ es un excelente vendedor y prioriza tus necesidades y comodidad ya eh comprado 2 carros con el y es muy bueno compren en Mercedes Benz North Haven
My experience was exceptional, and the salesperson demonstrated a high level of professionalism by effectively addressing all of my inquiries.
Very positive experience so far
Zane H. Was wonderful to work with. He did absolutely everything to make my experience 5 star. His communication skills outstanding. Always available and always responded.
John P was great! My first Mercedes and I am in love!🥰
Great service! Quick and very professional customer care! 10/10
John Peschell was very knowledgeable and informative about the vehicle I inquired about. Friendly and personable also.
Zane and his technicians are world class! As always he and his team are professional and 100 percent job done right. I can not say enough on their work on my cars. Zane makes sure when you get the keys back you have a safe dependable car that has been completely serviced.
John P is an upstanding guy
I started with you guys 8 yrs ago with my first Convertible Mercedes, and because of the excellent Repair Service and Customer Service, provided, I now will be letting you guys Service my 2nd Convertible Mercedes! I especially want to thank Zane my Service Rep, for always giving me excellent advice when Service is needed!😊
Quick service, made required repairs, staff was helpful, kept me well informed of progress with app. Car was clean when returned.
It was a great experience to purchase my second Mercedes in a low pressure - low stress environment where the sales and management teams acted as my trusted advisors to get me into a vehicle that checks all the boxes while providing a fantastic deal within my budget. Thanks to Ryan and Donna for all of their help and patience!
My appointment was handled on time and the service individual explained what to expect. When the service was completed It was done promptly and again everything was explained as to what had transpired. The waiting area was immaculate and refreshments were served while waiting. All of the staff was extremely and helpful. I would highly recommend the service team and Mauro motors of New Haven.
I wish to acknowledge Zane for his patience and acceptance of my questions for a better understanding of inspection report. He did not present on the defense which made for a good experience. In addition, I would like to acknowledge the welcoming staff and receptionist for their pleasant demeanors which added to a great experience during this visit.
Fantastic!!! Best car leasing experience I’ve had in 40 years! They converted an Audi lifer! Donna Wallace is the best sales consultant ever!!
David Johnson was great to deal with as a salesman. Everyone was very helpful. An excellent dealership.
Excellent customer service, technicians very knowledgeable , employees kept me informed and updated from start to finish.
PJ was fantastic throughout the entire car buying process. From the moment I walked in, he made me feel comfortable, welcomed, and genuinely valued as a customer. He helped me find and obtain the car of my dreams, and I couldn't be happier with the experience.
What stood out most was his honesty, professionalism, and knowledge. PJ took the time to answer all of my questions thoroughly, making sure I understood every step of the process without ever feeling pressured. He was patient, transparent, and truly had my best interests in mind.
He also worked hard to help me ... Read More Google - Jun 9, 2026
I contacted Elena first. She went to work immediately to find a car that had the features I wanted within my price. She assigned me to Donna to demo the car and finalize all details. They are both responsive and pleasant to work with. Very pleased with the support and the dealership has been great to work with over the years.
Check in for loaner was seamless. Service coordinator was professional and communicative.
Everyone was very professional and explained everything throughly. Highly recommende.
I had an excellent experience purchasing my vehicle from this dealership. From start to finish, the process was smooth, professional, and stress-free. Ryan and Luis were absolutely top notch—knowledgeable, honest, and genuinely focused on making sure I found the right vehicle without any pressure.
They took the time to answer all my questions, kept me informed throughout the process, and made the entire experience enjoyable. It's rare to find a team that combines great customer service with such professionalism.
I highly recommend this dealership to anyone looking for a hassle-free car-buying experience. Thank you, Ryan and Luis, for ... Read More Google - Jun 1, 2026
Associates are very welcoming and accommodating.
Buying a car has never been easier! Seamus at Mercedes-Benz of North Haven made the entire process absolutely perfect. From the moment I walked in, they were professional, transparent, and incredibly efficient. I never felt pressured, and they got me into my dream car in record time. Highly recommend!"
Exemplary service, excellent communication and ingratiating atmosphere. Highly recommend!
The sales staff at Mercedes-Benz of Northhaven ct. is real professional😎 Special thanks to Elena Avila , Mahler Bovel Thank you for making me feel comfortable
Everyone was very nice, place super clean and speedy for an out-of-town NM emergency repair.
Best experience I’ve had at a dealership by far, Rob Mikunda made the entire process a breeze and was up front from the start. Never felt pressured into anything, he set expectations in our first conversation and then exceeded them throughout the entire process. Would definitely recommend working with him on any purchase you may have in mind.
We had an incredibly professional and high quality experience with PJ. He helped us chose the best vehicle for our family needs.
Professional friendly staff in all areas made purchasing a car hassle free. They took care of everything! Very competent staff. Highly recommend. And the cars are fantastic! Fair prices beautiful condition..
Service was impeccable. As well as the communication was top notch. Thank you Ashley!
John MeNeil is a great sales manager. He was informative, communicative, knowledgeable and extremely helpful in managing my car shopping experience a great journey and deal.
Matt was the best
I just had my first service appointment, and I must say the entire service process was impressive. Ariana was very efficient scheduling the service and loaner vehicle for me. And my adviser Bob was sure to communicate my car’s status throughout the day and made the pickup process very quick so I could be on my way!
Excellent communication in the service department
Excellent costumer service, willing to work with you regardless of your situation!!
One of the most professional dealerships you’ll ever go to. Highly recommended for Benz owners who want the job done correctly
Great service, Great People.
The service was good. But the cost of maintenance has gotten out of control.
This place was a life saver !!!! I was traveling and had caught a flat tire on the pkwy ,for whole day i decided to tow to the nearest shop location and I was struggling the whole day trying to find a shop that had my tires. I was towed to one shop that had my tires and didn’t know how to take off my tire and I had to go thru a lot also trying to order parts from amazon to help the shop out because they had no tools to take it off . Finally I had to get ... Read More Google - May 4, 2026
It was a pleasure doing business with Clayon in No. Haven. He was very easy to work with. Thank you Clayon
Miguel was excellent! He stayed on top of my service process and texted me regularly with updates. I am very pleased with my experience at Mercedes Benz of Noth Haven.
Everything was excellent, as is my expectation when interacting with MB of North Haven. Miguel kept me informed throughout the service. One suggestion — it would be nice to meet with service advisor upon checkout to review work done. In the current process at the dealership I just meet the cashier and pickup my vehicle without an opportunity to discuss the vehicle or work done with service advisor.
Zane was concise and approving. Morgan is the best. Scott is very obliging. Wonderful team.
From walking in to driving away my my new car, everyone was exceptional. From the smiles and laughter amongst us, it was such a pleasure to do business with MBENZ of North Haven. Thank you David, Yusaff, Sean and cannot forget the receptionist.
Highly recommend fantastic customer service stand behind their work 100% will bring my car back for service again
Fast, friendly, and efficient service. I especially liked being able to monitor the progress of the work being done via the mobile link. Highly recommended.
Great experience! Thank you David Johnson and Mike
All the staff was wonderful, easy to work with, Miranda, Betty, Ryan and John, were awesome, kudos to a 5star dealer. Great selection of autos, jeeps, trucks and vans. Great pricing, great service.
I have purchased many cars from this dealer. It has always been an enjoyable experience. Thank you
stopped to have a bulb changed. quick appointment. thanks Bobby
Matthew's assistance and continued commucation made the difference on my last visit. THANK YOU!!
PJ was the best! So professional and explained everything to me about the car. It was all very smooth and conveniently done in a matter of hours! Walked in and walked out with a car! The best experience!