Customer Testimonials

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Google Dec 2, 2023

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Google Dec 1, 2023

I’m new to the area and appreciate the fact that Zane communicated with me through the process and explained the necessary repairs, the whole experience was great and quick. I will definitely will be back for the maintenance and care of my car.

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Google Dec 1, 2023

It was great

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Google Dec 1, 2023

Underwriter was very professional. I do realize it was around 5:00-5:30 however I wish someone was able to greet me an and explained more in detail about the repairs I received and what are the next steps I have to take for following up with the maintenance (A,B,C);especially since I am a new customer.

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Google Dec 1, 2023

Excellent service

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Google Dec 1, 2023

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Google Nov 30, 2023

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DealerRater Nov 28, 2023

Left car for standard “A Service” with loaner vehicle. Dealership completed a through analysis of vehicle (in addition to performing service) as requested, with excellent follow up on recommended repairs

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Google Nov 27, 2023

P.J. Our salesman once again was very helpful. No pressure. Mercedes quality is impeccable.

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Google Nov 24, 2023

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Google Nov 22, 2023

Excellent service

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Google Nov 21, 2023

I recommend Matthew- very good!

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Google Nov 16, 2023

Thorough

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DealerRater Nov 16, 2023

The professionalism, knowledge, demeanor of the staff was outstanding. Great willingness to find a solution

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Google Nov 15, 2023

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Google Nov 14, 2023

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DealerRater Nov 10, 2023

I had a smooth and excellent experience i was in and out with a brand new truck

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Google Nov 9, 2023

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Google Nov 9, 2023

very fast and professional

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Google Nov 9, 2023

Excellent customer service! All staff are very easy going and you never feel pressured or guilt to walk into this dealer.

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Google Nov 9, 2023

This is the first time owning a Mercedes for me. It is the best car I have ever owned. I am very grateful that the service team takes time to explain everything that needs to be done and does so professionally and quickly.The cost is comparable to area shops (I checked) and the piece of mind of knowing my car is being taken care of in such an expert manner is priceless

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Google Nov 9, 2023

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Google Nov 7, 2023

Great establishment and wonderful customer service. They took care of my issues and gave me proper recommendations to help solve others. They were kind and courteous and I was able to get in and out within a timely manner!

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Google Nov 6, 2023

Great experience with a professional sales team. Mercedes Benz of North Haven easily won my business and loyalty!

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Google Nov 3, 2023

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Google Nov 2, 2023

Excellent communication, service and attention. Super friendly and professional. Wonderful experience that you would expect buying a Benz!

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Google Nov 2, 2023

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Google Oct 31, 2023

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Google Oct 29, 2023

Great customer service. Friendly service advisors. Never try to sell a service and only recommend what is needed in the near future. A true difference from my past experiences at other dealers.

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Google Oct 29, 2023

We have always had amazing customer service at Mercedes Benz of North Haven. Kamran Moody is very knowledgeable about the entire car buying process and has always taken the time to guide us through the process. We will return here for our future car buying needs!

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Google Oct 28, 2023

I was having trouble with my Mercedes me Connect app. Mike Daniels was a very big help and professional. He was also very pleasant to deal with and even provided a phone number that would get me to him directly. Thanks Mike

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DealerRater Oct 28, 2023

Pulled into service area, immediately greeted, car processed, proceeded to loaner counter, on my way in under 15 minutes. Equally fast returning and retrieving my vehicle. Outstanding service by everyone involved. I was kept up to date by text messages (my preference) by Zane. Thank you to all involved in servicing my car.

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Google Oct 27, 2023

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Google Oct 25, 2023

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DealerRater Oct 25, 2023

Very professional, pleasant, gave me an excellent loaner. Finished everything very quickly and they were flexible.

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Google Oct 24, 2023

Very efficient and great customer service like always

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Google Oct 24, 2023

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Google Oct 23, 2023

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Google Oct 23, 2023

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Google Oct 23, 2023

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Google Oct 22, 2023

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Google Oct 22, 2023

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Google Oct 20, 2023

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Google Oct 20, 2023

The Mercedes-Benz of North Haven has the most professional and kind service department. My calls are answered quickly, they get me in as quickly as possible and offer service with a smile. What’s better than that?

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Google Oct 20, 2023

Excellent service. Would be nice if loaners had gps.

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Google Oct 18, 2023

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Google Oct 17, 2023

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Google Oct 16, 2023

Extremely happy with the service, I messed up my date of service, since I was already there, I asked if they could take me in, they did it for me although they were very busy on the day I was there, never get disappointed with their services for the last two and half years with Mercedes

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Google Oct 15, 2023

I enjoyed an excellent experience purchasing my sedan. It went very quickly, efficiently, and Mr. Moody with whom I worked-does an excellent job.

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Google Oct 14, 2023

I cannot begin to express my utmost gratitude to Scott (Service), Nick (Mechanic), and the ENTIRE team at Mercedes of North Haven! From the firet moment I called in to the receptionist straight through to the final moment of picking up my vehicle, I was treated with kindness, respect, accommodations, professionalism, and complete thoroughness which I have NEVER received in my history of car ownership! I CONOLETELY trust the entire team here at North Haven and am so grateful for the service I received. Although location is more than an hour from where I am located, I will certainly ONLY ...

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Google Oct 14, 2023

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Google Oct 13, 2023

If I could give 6 stars I would. i would high recommend Izear “Izzy” Hogan!!! He will treat you right!

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Google Oct 13, 2023

Excellent experience!

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Google Oct 10, 2023

Excellent service. Even though they were very busy they were able to fit me in much sooner then expected.

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Google Oct 7, 2023

Excellent customer service!!!!!! Kamran Moody was awesome. Buying process was great. Will be doing more business in the future

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Google Oct 4, 2023

Quick turn around and great job.

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Google Oct 4, 2023

My rep Matt was excellent and answered all my questions whenever I asked it was a fantastic experience

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Google Oct 4, 2023

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Google Oct 2, 2023

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Google Oct 1, 2023

Friendly, professional staff. Convenient location. Excellent service.

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Google Sep 29, 2023

Prompt, friendly, luxury service.

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Google Sep 28, 2023

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Google Sep 26, 2023

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Google Sep 24, 2023

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DealerRater Sep 24, 2023

Had a nice experience no pressure knowledgeable sales man new what we were looking for and didn’t try to push something else

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Google Sep 24, 2023

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Google Sep 23, 2023

I have been a very satisfied buyer and client of Mercedes Benz Of North Haven since 2001. Sales and service are always perfect.

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Google Sep 23, 2023

My 2014 C300 experienced a rear subframe bracket detachment. I learned that it was on recall. I took it in to Mercedes Benz of North haven and they treated us like we were thier best customer. They made us feel special and they took care of our car with an attention to detail that I really appreciate. Because of our experience here I will shop Mercedes Benz when I'm in the market for a new car. Awesome. Thank you

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Google Sep 22, 2023

Fantastic dealership in Customer friendly

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Google Sep 22, 2023

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Google Sep 21, 2023

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Google Sep 21, 2023

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Google Sep 21, 2023

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Google Sep 20, 2023

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Google Sep 18, 2023

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Google Sep 16, 2023

Very professional personnel.Didn't regret to get my car's oil change at their shop.

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Google Sep 15, 2023

Great service, expectations met

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Google Sep 15, 2023

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Google Sep 15, 2023

I want to give a very special thank you to Stephanie Gregoire and her manager Muhammad Sabir! They made my birthday wish come true and got me into a beautiful Mercedes. Just want to say thank you for all your hard work and dedication they really made it happen for me!

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Google Sep 15, 2023

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Google Sep 14, 2023

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Google Sep 14, 2023

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Google Sep 13, 2023

I was totally impressed with the staff in the service area and the showroom. They were all kind and caring about my comfort. I picked up my car today and it was clean and shiny inside and out. I highly recommend this dealership for their professionalism and excellent service.

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Google Sep 12, 2023

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Google Sep 12, 2023

Excellent turnaround time. Very attentive and professional/gracious service sept

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Google Sep 12, 2023

The staff were very professional and kind. It was a wonderful experience!

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Google Sep 9, 2023

Polished rims look brand new, I am beyond satisfied with the finished product. Car looks like I just bought it.

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Google Sep 9, 2023

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Google Sep 9, 2023

This was a wonderful experience with Mercedes of North Haven. We worked with Izzy and it was very smooth sailing. There was no high pressure sales and negotiations were very simple and straightforward. I feel like we created a fair deal for both sides and thats what buying a car is all about. Take your time and read the paperwork and i promise you will have a fantastic experience. I will come again.

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DealerRater Sep 8, 2023

The Loaner Department was very accommodating. I appreciated the newer car and opportunity to drive a different model.

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Google Sep 8, 2023

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Google Sep 6, 2023

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Google Sep 5, 2023

Kamran Moody has been our salesman in Lexus dealer for over seven years now our is family moving towards Mercedes-Benz. I have nothing but hight regards and praises for Kamran best salesman I have ever in counter in my life and I have bought many cars in my lifetime once again, thank you Kamran - Joanna and Andy.

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Google Sep 3, 2023

Very courteous and professional dealership. They are all about the customer experience not just another dealership that wants to sell a car

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Google Sep 3, 2023

First I must say PJ is the man, he made it possible for me to trade my 2016 RAV4. With a smooth transaction I wasn’t feeling pressured he made me feel very uncomfortable, i was offered tea , coffee or juice.He was very professional always have a smile on his face and I drove of the lot with my brand new 2023 Mercedes Benz. Of which I love I don’t think I would ever go drive any other car. I would definitely recommend. The Mercedes Benz.of North Haven . And pleased Please ask for PJ he is the best.

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Google Sep 1, 2023

Great salesman. Fortunate to have as a staff member.

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Google Aug 29, 2023

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DealerRater Aug 29, 2023

Car broke down out of state. Car towed to MB of N Haven. Despite being very busy in their service department, they finished the work on time and kept me informed daily. They were excellent to deal with, and did a great job!

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Google Aug 28, 2023

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Google Aug 27, 2023


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