Customer Testimonials
My purchase from Mercedes-Benz of North Haven was one of the best and smoothest car buying experiences I have ever had. My salesperson, PJ, was very friendly, personable and knowledgeable about the Mercedes-Benz product I was purchasing. When I sat down to talk pricing it was one of the smoothest and fairest negotiations that I have ever had. Every person I encountered, including Kayla and Muhammad, went out of their way to make sure I was satisfied with my purchase and followed through with everything they had promised. Excellent job all around. Would definitely buy a car from them again.
PJ Zamani was a wonderful and professional salesman. We love his service and will be back to Mercedes in the near future.
Very pleasant experience.I was greeted right away and within 10 min they appraised my car and bought it. I have been leasing for 27 years and this by far was the fastest and greatest experience ever. Keep up the great work!!!!! I will definitely say if your shopping for a Mercedes or turning in your leased Mercedes vehicle 120% you need to go to Mercedes of North Haven😊
Fast service .
Always A+ job in the front office and with Service team
Thank you Bobby in service, and the technicians at Mercedes-Benz they got my E350 Mercedes-Benz. Brought my car in for a wheel alignment. Now my car is riding like day one. Thank you to all the staff at Mercedes-Benz of North Haven, Connecticut
Brought in 2 cars for service, my advisor Zane was great. Very professional went over all the repairs and suggestions and the best part the cars were ready ahead of the promised time!
A+ Service! New to the area and have needed service 2 times (unrelated to regular maintenance). I was happy with the service both times. Last visit, Bobby was my advisor and his communication was great. He kept me in the know via text/ph updates and the follow-thru was what you’d expect from a Mercedes service dept. Thanks, Bobby!!!
Friendly and professional. Should be like that way.
Great service. I was made aware that it could be a few days before my issue was resolved. Bobby was very thorough with his explanation of the vehicle’s problem and laid out all of my options.
Great experience every time. Very accommodating when scheduling. Excellent service staff. Zane was outstanding keeping me informed. And a big thank you for the person (s) that cleaned my car inside and out! This is definitely one of the best Mercedes Benz dealership in CT. Emma
Peter really nice guy going to pik up my wife car tomorrow her gift
Had a great experience from the very beginning. I had spoken with Joe C. about coming in for a test drive then once I arrived Izear helped me through the process for taking the car for the test drive, my trade in and finally my purchase! He was very easy to work with all the questions I had he was able to give me an answer and that made the whole process a lot easier. Tim K. also did an amazing job on working on my loan. An amazing team! I am so thankful to have gone through this process ...
Let me start by saying, THANK YOU MERCEDES OF NO. HAVEN! My expertise absolutely effortless, stress-free, and efficient! My salesman, Mr. Hogan III was professional, courteous, knowledgeable and concerned about my well-being pertaining to my 1st Benz purchase. I am very grateful to have chosen your establishment to make such a purchase. The team who assisted with this entire process were also great, from the finance manager to John, who helped me acquainted with my new vehicle. Again, THANK YOU MERCEDES-BENZ of North Haven. CT 😃!
Great service, friendly staff very pleased
Prompt, Professional Service. My Gla250 had a intermittent gas smell from hvac vents, They located and fixed the problem in a timely manner. I highly recommend Mercedes of North Haven Service Department.
Marc my Sales Rep is knowledgeable about the vehicle. He really gave me a great experience and I look forward to closing the deal with him.
The service was professional and up to Mercedes standards. Unfortunately very expensive. Needed a new battery. $600 for a battery. Apparently leaking of oil, apparently gaskets going bad. Also the A7 service. Total $2387. $1279 for labor. I realize things are expensive, but close to $2400 for repairs and service. The car is 9 years old, we love it but the repairs and service are getting out of hand.
I purchased a used car that I love ! I thought I had a problem with my recent purchase. They manager contacted me right away ! Helped to resolve everything! ! They took good care of me and my new car !!
Everything went as discussed.
Great staff attention to detail and friendly. Have been using their services for 9 years and purchased four cars from them highly recommend them!
PJ, Levius and Tim took such good care of me…fast; professional; very friendly; the whole process is so easy; the paperwork when very quickly.
Pj is a excellent salesman he ha excellent customer service.thank u for giving me 5 star service.
Great customer service! Izear was excellent! Highly recommend Mercedes-Benz North Haven . Couldn’t have asked for a better experience overall ..
Hear ye hear ye From the first moment that I connected with this dealership, from the person who answered the phone I knew I was in for a great experience. I showed up about an hour before they closed and I was lucky enough to be able to get the sales representative named Levius. From the beginning of our greeting he did everything to make me feel comfortable. We did do a little haggling in regard to the price but at the end of the day we came to an agreement that we were both satisfied with. I may have ...
Your staff always provides us with outstanding service, whether it be Scott, or on this occasion, Nicole. I got into my car this morning to take my wife to an appointment and I saw that my tire had no pressure. From experience I knew I would probably need a new tire. My wife had to take herself to her appointment and I went to the dealer and alerted them that I was on my way. I was as usual greeted with utmost courtesy on the phone and in person. I needdd my car because I had to go to a ...
Grest service
Excellent customer service. Professional staff.
Had great experience purchasing my son's 2011 Buick Regal GS. My salesman, Mr.Kingsman, was very helpful and great to deal with. I like the fact that he was able to work with me and never had to say "let me talk to my manager ". He made the purchase quick and comfortable and was able to show me the history, Carfax, and that the car was a local trade in. Not an auction leftover. Thanks again for the wonderful service. PS, my son's absolutely loves the car. Raymond Serra
Great experience, professional staff , clean dealership. Izear went above and beyond getting the Mercedes’ off the show room floor explained the benefits and features of the vehicle and was patient with all of our questions ! Thank you Izear and Mohammad For your attention to detail ! Sincerely , The Conlon’s
Great service today. Scott had my car battery tested and installed a new battery while I waited. Everyone at dealership extremely cordial. Thanks for efficient service.
Excellent service no waiting had my car ready for me very efficient! I highly recommend
I have no complaints at all every body at Mercedes Benz north haven is excellent
PJ is very attentive, kind and Courteous. Will be back for future purchases
I needed to bring in my GL450 Mercedes Benz SUV for a recall. The appointment was very easy to make. I arrived at 8:15 for a 8:30 am apt., was taken immediately. The service manager told me of the procedure and approximately how long it would take. I was invited into a spacious nicely appointed waiting area. In the spance of two hours the problem was investigated serviced then my vehicle was vacuumed and washed before the service manager came to get me. My vehicle was in an enclosed heated bay waiting for me. I give Mauro Moters Mercedes Benz of North ...
My service was excellent
Efficient servicing, quick turnaround, up- front pricing for service requested.
great atmosphere and even better people
Great dealership, staff is very professional. Made the entire purchase a pleasure. Bruce and Manny are excellent managers.
Service was quick and courteous. Shuttle service was available upon request.
They were very pleasant and patient. I liked Mr. Bobby and all his help
Izear was very nice, on our car buying experience. He’s very chill, and goes over everything with you. Funny guy, laughed couple of times. Other then that my mom is very happy with her purchase an upgrade from her GLA 250. I appreciate, Tim in finance, Muhammad and Izear for this awesome car buying experience. Thank you for making it awesome!
The MB of North Haven team were polite and professional from inquiry to delivery. Izear, Joe, Russ, Kayla and Muhammad were all efficient and proficient in their roles which made for a great experience. Thank you all.
They give great customer service and good exceptional service. I waited less than I thought for service. They take the time to explain what is going on with your car.
I brought My Car there & Have It Serviced yearly. Excellent Customer Service
Customer service is great and they always understand my schedule is crazy and they accommodate me
Excellent service staff, vehicle was in and out in a timely fashion. Would recommend to friends and family looking to have their car maintained here.
I have had my car taken care of at MB of North Haven for several years now. Service is always prompt and high quality. Special thanks to my advisor Scott Molster who takes a holistic, long-term view on car maintenance and has helped me optimize service decisions over the years.
Always a pleasure working with the MB service staff - very professional group!
First time in for service at this dealership. Friendly staff. Effortless in and out. Vehicle was repaired correctly the first time. Would recommend. Good
The service was great and the staff was very helpful, friendly and courteous!
Went here for service, they surprised me with a loaner. The scheduler was competent. Zane the service advisor was excellent and kept consistent communication. Dropping the car off and pick up was seamless and quick.
