Customer Testimonials
PJ made the buying experience so smooth, painless and easy. I look forward to doing it next time!
Excellent service.
We set out on a Saturday afternoon to just look at potential vehicles for my wife. Mercedes Benz of North Haven was supposed to be our first stop of several dealers. Well it turned out to be our only stop. PJ is so good at his job and just offered valuable facts on vehicles, period. No B/s, no pressure tactics, just a good genuine salesman. PJ made it so easy and guided us through the process and my wife is happy with her GLE350. Looking for a new or preowned/ certified Mercedes and want a good pressure-less experience, go ...
Great service department. Friendly, responsive and reasonably priced compared to other dealer service departs.
Honest diagnosis of DCM door control module and they did not inflate or over charge. Technician was on point and advisor (Karen) was courteous and very accommodating Having a technical background I can attest to the honesty and workmanship and I can highly recommend without hesitation.
Izzy was amazing- process was seamless and as quick as it could have been. We were so warmly welcomed into the MB family ❤️
Very pleasant to deal with. Answered all my questions.
Definitely the best Service Team & Dealership! I don't wanto take my car anywhere else & can't wait to get my next vehicle from MB of North Haven!! Special shout out to Ted O for repairing my SUV with such professionalism & care! I appreciate the entire team taking the time to keep me updated on it's status, providing me a loaner to ensure I was able to get to & from work & the overall experience reminding me of the way customer service should be!
I recently had my tires replaced on my Mercedes Benz, and while the overall experience was largely positive, there were some areas that could use improvement. First and foremost, I was impressed by the fast service I received. Upon arriving at the shop, the staff promptly attended to my vehicle and completed the tire replacement in record time. This efficiency is a major plus for anyone with a busy schedule, and I appreciated being able to get back on the road quickly. The convenience of the service was also commendable. The shop was easy to access, and the staff was ...
I had an outstanding experience with Mercedes-Benz of North Haven. I sold my car to them last week and worked with Victoria. She made the experience seamless and enjoyable. She was knowledgeable, efficient, and a pleasure to do business with. I would highly recommend doing business with this dealership.
I couldn’t be happier with my new car — enormous thanks to PJ for his help and support throughout the process! From the moment I walked into the dealership, the experience was seamless. The team was knowledgeable, organized, professional, and attentive to my needs, ensuring I found the perfect vehicle to fit my lifestyle. I highly recommend this dealership — they’ve earned a lifelong customer in me. Thank you to PJ, Elena, Mike, and Sonia and the rest of the team for making this purchase such a pleasure! Appreciate you!
Absolutely amazing experience! First time buyer. Thank you John McNeil - the best salesman! You went above and beyond the expectations with your outstanding customer service. Thank you Cassandra and Sonia! No stress, no anxiety. Definitely recommend MB of North Heaven, CT. Thank you John for getting me out of my previous lease with less stress and headache! I have been shopping for a new car since August... Finally my dream came true, thanks to John McNeil (salesman)and Sonia from financial department who fought for me like a lawyer in the court:) I am coming from humble beginnings, came ...
Love the new state of art mecedes van dealership ,just had my 2023 sprinter serviced . Ashley in the service dept was wonderful. Wonderful experience! Highly recommend!!!
Excellent service. Ashley was very nice all time, and very patient with my English. 😆. I recomend this site for your services. Very Profesional.
Efficient service
Great visit and great job by Don, easy to work with and filled all our needs. Thank you
Sold my 10 year old car here and they made it very seamless and easy! Thank you!
Always excellent service. Thank you
Great salesman. Don was awesomel. No pressure just the facts presented and led us professionally to our decision to purchase a new car.
Purchasing my first Mercedes was such a pleasure! Thanks to Kamran who made the process easy! I love my new ride!
Easy to deal with, informative and professional. Would use them again.
Service was excellent. Matt was very professional and kept me informed throughout the process which was exactly as estimated. They even washed my floor mats.
Excellent service. Very pleased with customer service with Seamus Doheny. Highly recommend!
Seamus is a very knowledgeable and professional salesman, works hard to get you what you want in a car. The sale was very organized and took the least amount of time I’ve experienced buying a new car!
Excellent sales person and sales manager also very good document dept all very professional and great people all around.
Great Service Handled my Needs. Looking forward to my next visit all the service needs were met
Customer service was excellent. Walked me through the entire process and was a very seamless transition. Transaction was completed as they promised. Received a check for the difference in the loan the same day they picked up the vehicle. Everything went as they said it would from start to finish.
Mercedes-Benz of North Haven fixed my vehicle to a state of brand new. The staff was very courteous and attentive. My vehicle was performed on and finished beyond expectation, 3 weeks whereas I thought it would be longer. They are the best!
I Took my car in for having the engine light on. It was diagnosed and fixed in two days. I was kept updated of every step and progress it pick up. Every question I had was answered. The best part it was under warranty so I didn’t have to pay for the work completed.
A positive experience. Asst mgt Ashley went above and beyond. Louis was extremely gracious and helpful and Chris our technician was very helpful.
Car was in excellent used condition. It was a smooth easy transaction.
Peter was great to work with from start to finish. This was my daughters first vehicle purchase and he made it a great experience for her.
Izzy in sales was amazing. He made my car buying experience amazing !!! I will definitely recommend him to anyone who is looking to purchase a Mercedes.
I first visit to the new van center. Simple visit to pick up parts. Very enjoyable from first walking in the door until cashing out. Melissa, the parts advisor was extremely helpful. Look forward to coming back.
Bought a 2020 MB E 350 at the dealership last month. It was a Certified Pre-Owned vehicle and we negotiated a fair deal and trade-in thanks to Devon Coleman and Elena the Sales Manager. A couple weeks ago we had a couple minor mechanical problems and the Service Dept. fixed both under the warranty at no cost to us. Thanks to Service Advisor Zane Honious and Service Manager Scott Molster. I highly recommend these professionals for the purchase and servicing of your MB. Thanks to all. JM
Great Service no complaints any time I go in for routine service.
Responsive and friendly from beginning to end of job.
I’m happy with the service what I got, cannot wish for better Thank you
Excellent sales rep and very good communication
Ethan was great to work with right off the start. He took care of everything. Great buying experience!
PJ is always a pleasure to work with, and finds the perfect car for me every time!
My wife and I purchased a vehicle from MB of North Haven and it was a pleasure doing business with this establishment. Very professional and no pressure! I highly recommend Mercedes Benz of North Haven if you are in the market for a new or pre owned vehicle
Great service!
ZANE was very easy and helpful to work with. THANK YOU VERY MUCH.
My sales rep Zane made my experience great!!!
I was very satisfied with the professional,personal and warm attention I received from when I dropped my car off and when my son and I picked it up. I also.greatly appreciated the loaner vehicle that I had the joy of driving for the time that my car was in the shop
Always great service and since I did not need a loaner they were able to get me in very quickly.
Pj was amazing!!!!! He was patient, understanding and supportive. He came in on his day off to ensure I was able to take home my car. He was the best !!!!!!
fast service, friendly staff!!
Customer service could have been a little better. Overall it was good
Very efficient 😊
I called early in a jam and fortunately I was able to not only get an appointment but a loaner, rare. Not only was my issue covered under warranty and at no cost to me, but it felt great knowing my vehicle was working again with a software update. Ha!
We recently had the pleasure of purchasing a vehicle from PJ and we are beyond impressed with his exceptional service, knowledge and interpersonal skills. PJ was knowledgeable and transparent, answering all of our questions without any BS. PJ even checked with us that we received the refund on the car we traded in. We highly recommend PJ to anyone in the market for a Mercedes vehicle. He truly sets the bar for customer service!
Everyone super friendly. All staff prompt and professional. Technicians did very comprehensive mechanical/safety review of my well kept 2007 SL550. Very pleased with the service.
We recently had the pleasure of purchasing a vehicle from Mauro and I couldn’t be more impressed with the exceptional service I received and continue to receive. My experience has been that all of the staff are friendly, attentive, and genuinely committed to helping us. Cameron, our salesman was knowledgeable and transparent, answering all my questions without any pressure. When we needed to bring in for a recall on the vehicle, the service team was efficient and personal. I highly recommend Mauro Motors to anyone in the market for a vehicle They truly set the bar for customer service!”
Mercedes Benz of North Haven is the real deal as polite in the nicest people ever I went in there to get A key made I thought it was gonna take a week or two have your key the next day I said thank you very much business with Mercedes Benz of North Haven. I love you guys.
Recent out of town purchase of a pre-owned 2018 MB GLS550 - Kamran did an excellent job handling my out of state purchase. He communicates in a straight forward manner and took time to throughly answer my questions. The vehicle is in great condition and I'm pleased with my purchase.
Excellent service experience. Bobby was thorough, and everyone I spoke to was incredibly helpful throughout the entire repair and loaner process. Will be returning for future service. Thank you.
Always professional
Dropped off my GLC300 for A and B service. Was created at the service receiving area by my service agent, Matt. Reviewed requested service with me and connected me with my loaner car. Overall, excellent service! Kept me informed along the way and made the service visit a breeze! As good as it gets.
Was a great experience as always, everyone very helpful and knowledgeable..
Friendly staff, competitive prices. Devon was very helpful and patient with us. We left with a car we liked and had a great experience.
Seamus Doheny was an extremely attentive young man. If you are seeking to purchase a vehicle from this dealership, I highly recommend you ask for him.
It was a pleasure working with Peter!
Went here to purchase a vehicle and the staff were extremely helpful and informative regarding the vehicle I purchased. They made it easy and were very friendly. Even was able to drive it off the lot same day after making the trip from New Jersey. These 5 stars on this review were earned by my salesperson Devon Coleman. If you’re looking to purchase or even finance a vehicle here I highly recommend him. He would’ve earned this review an extra 5 stars if it were possible. Definitely the only place I’ll be going to for my vehicles.
I had an excellent experience purchasing a car at the Mercedes-Benz of North Haven with senior client advisor PJ Zamani. Mr. Zamani was outstanding and very helpful throughout the process. I would highly recommend him to anyone buying a Mercedes-Benz.
Excellent service and communication!
Loved working with the dealership. They were patient and went above and beyond to locate and obtain the vehicle I wanted!
Extremely smooth transaction with the good people at Mercedes North Haven. HIGHLY RECOMMENDED.
Very patient. Fair dealing. No nonsense experience. Would highly recommend this dealer. Great car! Well worth the drive.
