Whenever I go to this dealership the people are prompt and professional. It is an easy interaction, and I am out within 10 minutes with a loaner.
I’m extremely satisfied with my experience at Mercedes-Benz of North Haven! The main reason that I am so please is because of the sales consultant “Nicholas Lahr.” From the moment that I arrived, Nicholas made my buying experience simple and straightforward. I didn’t feel like someone was trying to get over on me or to push their own agenda. Rather Nicholas wanted to make sure that I was comfortable and gave me all the time I needed in order to decide what I wanted. I had been to multiple high-end dealerships on the same day and the reason ...
I bought my first Mercedes here last week. Nick in sales was excellent. I really enjoyed working with him. I picked the car up on a holiday weekend and the service department was closed. He went above and beyond and cleaned the car himself so I didn’t have to wait to pick the car up. Taking the car back next week for the full detail :). Would definitely recommend this dealership and I will be buying a car from them in the future. Thank you Nick!!
Don was an excellent representative. I won’t call him a “ salesman” as he did Not SELL me a car......he helped me make a decision. This is a huge compliment!!!!
P.J.’s Vehicle knowledge, attention to my requests and needs was outstanding. The service and sales here are superb! The MB Certified cars are immaculate mechanically and cosmetically! Been doing business with them for four years… They have my undivided loyalty.
Efficient and highly consultative staff. Usually go to New Country. Will start to go here from now on. Closer to home. They were well prepared for the COVID protocols.
Best experience I had purchasing a car! Thanks to Mike, we were able to agree on a deal and take care of everything over the phone (I live about 90 mins away). Picking up the car was super easy. Would highly recommend to anyone lookin for their new Benz!
Great service. Got the work done as promised and didn’t pressure selling on the findings of the courteous inspection as I was there for oil change. I called a week later and purchased 2 tires. First time there, because of $69.99 oil change special. I’ll be back.