Great experience from start to finish! Walied was helpful and professional and friendly. He listened to me and made sure I got what I was looking for. I highly recommend Walied and this dealership.

My car broke down while I was out of state and on a weekend. I had it towed to MB North Haven because it was closest to my home. When I called in the morning on a Monday someone answered right away and took my information. I heard later that afternoon about what was going on with my car! John continued to update me through the process and it was an amazingly quick turn around. Picking up my car took all of 5 minutes. Everyone was so nice and professional! I was so happy with my experience there and will be ...

Levius Kingsman was fantastic! He helped me from start to finish with the purchase of my used vehicle. He made the process smooth and simple. They made me feel comfortable there and everyone was great! I would highly recommend Mercedes-Benz of North Haven!

Service quality is best. Very professional people and good service.

My salesman Walied Hanaif and the rest of the staff at Mercedes Benz of North Haven have been incredible to work with. Walied made the car buying process incredibly transparent and smooth. If you're even thinking of buying a new luxury car, I 100 percent recommend going to see Walied asap. He absolutely will not disappoint and neither will the dealership itself.

Our salesperson was excellent Levi's Kingsman, very knowledgeable and respectful. Everyone at the dealership was very friendly and courteous. Very good experience!!!

5 th Merc either bought or leased thru them besides 2 BMW .Customer is usually well taken care of . As good as any dealer . Service is excellent but be prepared for sticker shock , but that’s what you get for buying a luxury car. Nice loaners and they make good buys to save a few dollars

Excellent service , very professional and always respectful and courteous to customers.

Excellent service and professionalism at Mercedes Benz North Haven, CT, service department was ready as I arrived and schedule services right in line as the time I needed to pick up my vehicle! A+

my sales man pj at mercedes of north haven was amazing he made us feel at home no stress no worries helped us with all he could of. would recommend them to anyone

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Great!! Mike in the parts department was very pleasant and did an Awesome job explaining the process to me.

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Walied Hanaif was awesome ! Thank you so much for answering all of our questions, and making the process so smooth.

I was very please with the service department. I waited while the service was being done and the service was quick. Very professional service representative.

Amazing service

Excellent service, professional interaction, and customer friendly. Never had a less than stellar experience

Walied Hanaif is the best seller in MB youll ever meet. He is the best salesman ive ever met. Walied, thanks a lot for your help

Excellent service - very professional

The customer service is excellent. When you arrive they are there to greet you and they tell you to go to the service desk.

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I am extremely satisfied with my service here at Mercedes-Benz of North Haven, not only was the service fast and reliable on my vehicle but the customer service goes above and beyond what you would expect. Here the customer really does come first I will continue to come back and refer this business because they have turned a simple service into something very joyful and something to even look forward to. A special thanks to Nicole and John at the service department.

I walked into Mauro Motors with a flat tire problem, they solved it with ease and efficiency.. excellent service.

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Service was thorough and performed correctly. Staff was professional and very friendly. Intake and checkout were prompt.

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Best service department that I have ever experienced. Everyone was friendly, polite and helpful. They even had cubicles with outlets that allowed me to work while waiting for my service. This was my first service for my Mercedes and I was very impressed and will definitely go back for future service needs. Great staff, great service, amazing experience!

Dealer was very friendly and made the car buying process easy . Will be buying our next car there, highly recomand.

service Dept starting with Bobby was friendly, listened to me, efficient, and professional. They serviced my car and provided me with a loaner, very easy. Great Service!

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PJ Zamani was exceptional. I met him about a year ago - we were looking for a car for my mom - we didn’t buy a car at that time, but PJ kept in touch with me. He was so nice, patient and really took time to make sure we found what we were looking for. I would recommend working with PJ.

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Great car purchase experience, the people there were extremely helpful and professional. I’m looking forward to future business with them

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Mercedes-Benz of North Haven has always provided quality service, and a friendly professional atmosphere. It's my preferable option for service when I'm traveling home to CT to visit with family and friends

Friendly, efficient, personalized and professional service from PJ Zamani

I find the customer service at Mercedes Benz of North Haven to be so friendly and always efficient.

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Service was provided on time and in the promised timeframe in a friendly, professional manner.

Just a really easy experience. They did what they promised on time with good communication

Mercedes Benz of North Haven was very welcoming and accommodating to my husband and I. They had all the vehicles I wanted to test drive and when I decided on a GLC, Marc Peterson took care of all our needs. I would recommend this dealership for the variety of inventory and for there friendly and helpful sales team!

The staff is friendly and helpful very know

Dealership is always a pleasant atmosphere. Personnel are very professional and helpful. I was have been at the dealership several times for various issues with my car. Each and every time the issues was handled expediently. Needless to say I will continue to continue to be customer!

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I am a frequent flyer at this dealership and always have a top notch experience with the service department. The staff is super professional and very thorough. Prices are reasonable and work is completed promptly and perfectly. Even if they make a mistake, they own up to it. What else can one ask. Highly recommend.

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The Customer service was fantastic! Our sales man and his manager were easy to work with and pleasant and made the whole experience seamless.

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Bobby took care of everything!!!! Excellent Service at this location!!

Great service. Scott from service awesome. Since day one keep me updated on the progress of the car.

Looking for a car is TOUGH but Don Shepherd at Mercedes Benz of North Haven was super knowledgeable and answered all my questions!! Purchasing the car became such a easy process thanks to Don .. I would highly recommend him to anyone looking to buy a new car !!!

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Very friendly, explain detail problem found, vacuum inside the car fixed in time ,did a good job

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A wonderful experience from start to finish!! Very impressive!!!

Dealer is clean and always on-time with service. Great loaner and availability for service

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My service advisor was great informed me through my service thanks Zane

As a customer of more than 15 years with MB North Haven, I have always been treated with professional courtesy and respect by the folks in the service department. They never try to up-sell service and are in constant communication. I always know the status of my car and when it will be ready. Bravo!

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Top notch. Best service ever!

Very efficient and professional during the whole sales process the salesman was on time throughout the purchase

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Not much waiting and smooth transaction. He took time to explain and no hassle. Quiet show room.

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Easiest car buying experience I’ve ever had!! Izear was great explained everything was very knowledgeable.

Great service much appreciated the easy in and short wait. Staff are professional and courteous.

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I was left devastated and not forgetting the psychological effect, I even reported to the police and nothing was done till date. Thanks to a security and intelligence firm that helped me recover all my money back and gave me my life back with no upfront fees but took 20 percent after recovery. I'm willing to share my experience with other victims who might need help. HIS CONTACTS: Email:[email protected] WhatsApp:+1(726)268_3019 Avoid Scammers, I was also Scammed Severally!!

I got excellent service. I was under time constraints and Scott worked me in. I have had my service done here for over ten years and have never been dissatisfied

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Good everything was great in Ontime and everything communicated of the services that made me happy to come back.

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This is for the service team. I have to give them 5 stars because they finally did what they had to do to make things right. And they did it in one visit. Mind you, they fixed a problem they created in the first place in the prior service and for an hour (and the consultant, service manager) tried to weasel out of it. The service manager finally called the tech manager who did the right thing. If I had to rate Daimler-Benz, it would be 1 star… for making unreliable cars and making you buy while assemblies when all you need ...

This is for the service team. I have to give them 5 stars because they finally did what they had to do to make things right. And they did it in one visit. Mind you, they fixed a problem they created in the first place in the prior service and for an hour (and the consultant, service manager) tried to weasel out of it. The service manager finally called the tech manager who did the right thing. If I had to rate Daimler-Benz, it would be 1 star… for making unreliable cars and making you buy while assemblies when all you need ...

Nice people Timely work Good customer service Offer loaner card if needed Car wash service too

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Work done as required. Scott followed up promptly and was responsive to all questions and requests

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Hassle free negotiation… fair price. Don was great! Would recommend this dealership to those whom are looking.

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It was very professional on the part of the service department, including the service manager.

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High quality , professional service.

PJ was awesome to work with. Listened to us and let us take our time. He and Tim (also fantastic) stayed late to make sure we left that day with our car. Great experience-will continue to go back to North Haven Mercedes. 5/5 experience.

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Great job teaching all of the technology and very efficient getting us in and out!

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Clean, organized, friendly & inviting. I refer PJ and Mercedes of north haven to everyone!! Thank you!

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These Guys do Great work 5Star

They were great, Marc was great to work with when I purchased my car and the body shop was great when I needed body work done on my car. They even gave me a great SUV to use while they did the repair.

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Clean and professional Can do attitude Willing to make a fair deal Good location Top service advisors

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Everyone at this dealership is a pleasure to work with. There is a Mercedes dealership closer to our home, but we make the drive to North Haven because of their customer service and professionalism. Highly recommend!

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Best customer service I have experienced in a long time! I’ll definitely give him 5 stars and recommend him to friends and family!

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