Me and my partner went to this dealership to look at a vehicle after experiencing several disappointments at other dealerships. As soon as we walked in Alvar came over to greet us. After sharing the experiences we had earlier in the day, Alvar really went above and beyond to made sure we had an excellent experience. Not only were we able to purchase the vehicle but we were able to get it with everything we were hoping to get. Alvar gave us the service we all want to get at a car dealership. He was patient, listened and really gave ...

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Zane was great. Kept me informed and able to address some additional questions/concerns I had

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I had a wonderful experience purchasing my new vehicle at the Mercedes-Benz of North Haven. Don was fantastic. He was able to find me a vehicle that suited my needs. Stress free transaction.

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My husband and I had an awesome experience. My salesman Alvar Omoding was awesome. He was knowledgeable, respectful, professional and courteous. Very organized. Timothy Kang, the finance manager was amazing as well, he made the whole signing process easier for us. Overall the customer service was outstanding. Thank You!!!!

Excellent experience. I have been buying our Mercedes cars from this dealership since 2004 . They are very accommodating and Knowledgeable. I have had a great experience with Sales Staff specially Pezhman Zamani . Pezhman has been always very helpful and knowledgeable. Thank you Pezhman for great Client services. I also have to mention about Brad who patiently went over our New 2021 S584 Class with us. I like to thank Tim, in the financial department. I have had the pleasure to work with him twice this year Last but not least . I would like tp thank Manny Sheik the sales manger to finalize ...

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The service department was excellent. I am disappointed that the last 2 times there were no loner cars. Both were emergencies. The first time my car was in the service department for three days. I am considering going to Mercedes of Hartford or the dealer on the shore.

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Service is the best around..Zane and Nicole the service manager care for there customers..they treated my 04 clk like it was a new car and left there like new.. thank you very much nhmb....

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Steve Curina deserves a 5-star-rating for his assistance to us during our car buying experience on Monday. We appreciate his low key sales, professionalism, knowledge and all round expertise with each step of the way closer to purchasing a new car. Steve is a credit to your establishment and we were thrilled to be able to drive away the same day with a new car. Thank you Mercedes-Benz of North Haven and thank you Steve!

i had a nice experience with mercedes of north haven. it was very professional. their timing was as they had said.

The dealership had what I was looking for. The salesman I was working with was helpful in getting the car sold.

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Low pressure, very helpful, knowledgeable staff. Very good experience and love the car. Usually don’t look forward to the car negotiation and purchase process but these guys made it easy.

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Thank you for a Patient thank you Mark thank you Mohamad for helping us to get the right car how are you Good customer service

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Great timely servicing.

Al is patient, helpful and knowledgeable. He helps me a lot on out-of-state purchase questions.

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Second car with PJ Zamani who was absolutely great. Everything was smooth and easy. I'll always buy my next cars with him

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Great customer service and I love my car very Mercedes Benz very much. I recommend this dealership.

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Purchased car for my wife Maribel & Levius give me Excelent service.

Levius was attentive , efficient and polite.

1- The customer services at N Haven is outstanding 2- Mr. Levius K. was professional and friendly 3- We absolutely lease the car because of Mr. Levius 4- The store manager Mr Manny is a tremendous person and professional 5- And last but not less Mr Tim, the finance Rep was just amazing made the whole signing process much much easier for us

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Happy with the service and cleanliness of the car when I picked it up. John was very honest about the service possibly extending overnight. He followed up as soon as he knew.

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Excellent service and Marc Peterson was outstanding. However, a lot of changes from my 2015 to 2021 and ,having no idea, training was not good.

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Excellent service experience. Many thanks to Scott Molster for his kindness and help in getting my car into the dealership by valet service.

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Don Shepard was extremely helpful during the whole process--Very courteous and easy to contact

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Excellent service, excellent sales person has been buying cars from this dealership for over 20 years and the professionalism is incomparable.

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The times I have been here Everyone has always been Helpful and Respectful when serving me

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Service always top shelf. Scott took control of my tire problem and fixed it with an hour so I could pick up my grandchildren. Thank you!

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I was so pleased with the efficient, courteous service I received. Marc was helpful in all areas. I wasn’t even going to buy a car yet. He made it hard to refuse. 😊

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Michael was great help to us trading my car and getting C300. He did explained process and kept touch with us. he did responded whenever we had a questions.

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Very nice staff from the receptionist to sales. Sale was handled quickly, and efficiently. Our salesman was knowledgeable, and courteous. Will highly recommend this dealership.

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First time I bought a Mercedes from them and it was a very nice experience. Our sales person was very patient and went way out of his way meeting us on his off they there and made it possible. Also they have the most reasonable prices among all Mercedes Benz locations in Connecticut. Don't buy a Mercedes before you visit this location.

This dealership is really professional and got my recall completed as expected. The service rep made me feel comfortable and willing to come back in the future if needed. The waiting room can be upgraded though.

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This is the 4th Mercedes we have purchase frm PJ and the dealership over 10 years. PJ listens to what are needs are and our request and always find us the best option available. No long winded sales process very short and to the point and we appreciatte that. He is a pleaseure to deal with and I knwo he will take care of us. Mark & Tricia Hatin

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Wow this place is so nice good customer service Peter was such a nice person to work with he explain things so I could understand one thing I know he is very patient

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This has got to be the easiest place for me to bring my car to get serviced. They take care of everything and the people that work here are soooo friendly and helpful. Love the texts! The only thing is something’s it’s hard to get a loaner. I need to plan ahead

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Best cars in the world. Salesman really suck sometimes but at Mercedes they are there for you when you first buy to when you need help even after a year.

Drove from Long Island NY have a speedy and satisfied and was able to allocate the perfect car highly recommend PJ definitly worth the 2hrs drive

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From our first encounter to our last, our experience was fantastic. Al and the team were professional, courteous and helpful. We will definitely be buying our next vehicles with this team.

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I returned to North Haven as a repeat customer in search of replacing my ML350 with newer one. Al instantly introduced himself and my smooth friendly and knowlegeable sale was successful !

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Everyone with whom I interacted was extremely helpful and personable. Very smooth transaction on the used car that I purchased. Got a great deal! Would definitely work with them again!!

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Always the best service.

Everyone was professional polite and very thorough in their jobs. Peter Pearce was exceptional in the attention he paid to every little detail overall very happy

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Alvar was very patient with me and knowledgeable . I went in to test drive a benz but saw the infinite and fell in love with it.Alvar was there to answer all my questions when it came to the comparison of both cars and in the end I was happy and pleased with my purchase . 😊

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Friendly, professional excellent service. Would recommend Bobby Erickson to anyone. I’ve been buying my cars at Mercedes- Benz Of North Haven for about 40 years and would never think of buying any where else.

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Exceeded expectations… in and out quickly…car clean and ready for pickup; they knew what was needed and did it; will go back for further maintenance

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Great service as always. John Ramos was excellent. Love this place. And they fixed my car!! Very happy with everyone and will be back soon

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We bought a car from this dealership a few weeks back and it was a great experience. We worked with Michael Polvere. He was attentive and thorough and answered all our questions patiently. We arrived at the dealership as it was about to close but Michael and other staff stayed to help us and we never felt rushed. When the car was delivered, Michael explained me all the controls in detail and made sure I felt comfortable before driving out the car! We will absolutely consider buying from this dealership in the future.

The shopping experience at Mercedes of North Haven was wonderful. Everyone was helpful and answered all questions we had. No one was pushy at all. Highly recommend.

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Thank you for great and efficient service! John stayed in touch personally with optional text, did not try to sell an unnecessary tire purchase, and the car was clean upon its completion.

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Al at Mercedes-Benz of North Haven is friendly and knowledgeable about the brand.

Al is friendly and knowledgeable about the Mercedes brand. He responded quickly & efficiently to my request to test drive and followed up with me afterward!

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Peter was very helpful and took the time to give me detailed answers to all my inquiries. He was very understanding of my tight work schedule and helped me by preparing all the papers ASAP. I was able to make the transaction and get back to my work on time.

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Pleasant experience as far as car buying goes! Al and Manny were knowledgeable and pleasant to work with. I feel I received a fair deal on the car purchased. Dealership was clean and observed COVID-19 protocol.

My experience was excellent from the time I walked in the door and throughout the entire purchase experience. My sales rep Michael Polvere was awesome.

It was great working with Michael! He was very helpful and patient and worked with me so I was able to purchase my dream car. Great experience overall!

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Always a great experience!! On time, waited in the lobby for an oil change. We are looking forward to the next Mercedes Benz purchase. thank you.

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You feel like royalty. My wife came in separate from me & my salesman, Marc Petersen, recognized her from her license picture. There were no pressure tactics. Tim, the finance manager, made us feel so confident in our decisions, too. Love it there.

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Don was very helpful throughout the whole car buying process. He was very friendly, very accommodating, and a pleasure to work with. I will be recommending him to other family members and i will also be purchasing my next car from here as well.

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The North Haven dealership is very professional, courteous and a pleasure to do business with. Every time I come to this service center I am treated with the upmost care and respect.

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Purchased a car from this dealership and had a great experience. The process went very smooth and stress free. Had the car within 24 hours after looking at it. Don was very helpful, easy to work with and knowledgeable. Car was certified and in great condition. Prefect customer service!!

Another easy transition from one lease to another. Peter Pearce makes the process as seamless as possible with 99% of the transaction taking place on line.

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I cannot say enough good things about the quality of Buying car Experience , Don Shepard offered to me - He thoroughly reviewed all aspects of the operation of my new c300 so that i felt not only safe but knowledge enough to drive the car off the lot and home many miles away-

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Don was very friendly, very accommodating and very easy to work with. Would gladly get my next there as well and plan on doing so in a few years.

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Everything went well!! The car is perfect and we are pleased with all it has to offer!! Many happy years ahead owning it. It’s a beautiful car!

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Very friendly, very accommodating, very easy to work with. Would gladly get my next car there as well and plan on doing so in a few years

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Smooth process, John Ramos was very knowledgeable, courteous & helpful. 5 STAR SERVICE. The facility was spotless. All the staff were very welcoming. Cold water bottles in the frig.

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Wonderful sales people. Easy to work with.

The dealer took my car in and I did not have to worry about anything. It was a great experience.I want to endorse John Ramos for the great follow up and thoroughly attention to detail. Very pleased.

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Mike Polvere was the best sales man I ever met ! Thank you for you great service and I will be back !

Michael made the buying experience comfortable and pressure free. Also nice experience with the finance team. They both were very knowledgeable about both the car and extra options

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I had to come in for a recall notice I received. I set up my appointment easily. Nice customer service and quick service time. I will definitely go there again. I do hope there is coffee next time.

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I have purchased 2 cars over the last 5 years from them ,transaction experience was fair and smooth,PJ Samani was excellent and very helpful!

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Short and to the point. Donald Shepard and his team at Mercedes-Benz of North Haven are the best. If you want a professional experience and not pay too much, this is where you need to go.

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Pleasant experience as far as car buying goes. Al and Manny were knowledgeable and pleasant to work with. I feel I received a fair deal on the car purchased. Dealership was clean and observed Covid-19 protocol.

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Very pleased with my transaction. A professional environment to conduct this purchase. Worth my time to visit the dealership. Thanks for making this experience worthwhile.

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As always, a seamless transaction!! Love dealing with MB of North Haven. A class act! The staff always makes me feel like my business is appreciated.

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Overall, I had a great experience while purchasing my new vehicle(s). Pj, Tim, and Brad were very professional and courteous as they walked me through the entire process. I was very pleased with the service I received. Thanks for making the experience stress free! Kudos to you all.

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Great customer service from Mike in the parts dept! Replacement key ordered and received a call that it was in two days later. Very satisfied response!

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Marc was superbly attentive without being pushy. I appreciated his interest and assistance in helping me find just the right car. After my visit and test drive, he followed up with me appropriately, even though I eventually bought another make of car.

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I really enjoy my purchase experience @ Mercedes Benz in North Haven. Michael were very attentive and informative. No pressure sales personality. I feel i got I great deal on my first Mercedes! Thanks!

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Place was great from the start. Salesman (Marc) was very knowledgeable and willing to go the extra mile. Put your trust in this dealership and you’ll walk away happy!

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I cannot say enough good things about the quality of service care Peter offered to me - He throughly reviewed all,aspects of the operration of my new c300 so that i felt not only safe but knowledged enough to drive the car off the lot and home many miles away- Peter was also extremely helpful in securing an appointment for me at the DMV for a transfer of registration——- I would without hesitation reccommend PeterPearce As the “ go to person” for a Mercedes

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The best customer service I’ve ever experienced best car service experienced. Gave loaner car without hesitation. I’ll always recommend MB of North Haven

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Good service they work very hard to get me into a car Great price and great cars I will definitely tell a friend about them

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We have now purchased our 4th car from Mercedes Benz of North Haven and our 3rd with PJ. Great sales and service experiences are the reason we keep on coming back. Thank you PJ & team

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Great to work with!! Very thorough and helpful. Will def come back. Efficient. Great communications and friendly service. We love our new car. Thank you.

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Extremely professional, totally nice and kind and helpful and organized and smart. The total package! PJ was knowledgeable and flexible and always available to answer my questions. I would happily recommend him to anyone!

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I worked with PJ on two different occasions. He’s professional and not overbearing. He made the process of buying a car stress-free. Highly recommend working with him!

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I can not say enough positive things about this location. From sales to service, you are treated like royalty. Even the staff who answers the phone makes you a priority

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I did not have my 1991 Mercedes service as the repairs exceeded the value of the vehicle. I am sure they could have done the work I requested and handed me a bill that would have resulted in "sticker shock". That being said, they were courteous and most helpful. The person I dealt with (Bob) was the kind of person you wouldn't mind sitting down and splitting a beer with. All good people. Sal

It is always a wonderful experience working with Peter! He is very courteous, helpful and professional. His knowledge about the brand and the leasing and buying process is stellar. We appreciate all he does!

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Every single staff member was amazing and very friendly! All the way from the receptionists to the guy that showed all my cars features, everyone was awesome.

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