Why Mercedes-Benz Service?

No one knows your vehicle better than we do. Genuine Mercedes-Benz Parts, factory-trained technicians, and service that's built to make life less complicated — right here in North Haven, CT.

Expert Mercedes-Benz technician working on a vehicle

Expert Technicians

With advanced, ongoing training and development, our team of diagnostic technicians have the skill, know-how, and understanding to ensure your Mercedes-Benz continues to run at its best.

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Genuine Mercedes-Benz parts on a service shelf

Genuine Mercedes-Benz Parts

Built for precise fit and finish and backed by a 2-Year Parts Limited Warranty, Genuine Mercedes-Benz Parts are designed to maintain the performance, handling and integrity you expect from your vehicle.

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Service & Maintenance FAQ

Do I have to service my Mercedes-Benz at a dealership to keep my warranty valid?

No — federal law does not require dealer-only maintenance to preserve your warranty. That said, our factory-trained technicians and Genuine Mercedes-Benz Parts are matched to your exact vehicle specification, protecting long-term performance and resale value in a way most independent shops can't guarantee.

Do you offer loaner vehicles or a shuttle while my car is serviced?

Yes. Depending on the service being performed and availability, we offer complimentary loaner vehicles and local shuttle service so your day isn't interrupted while we work on your Mercedes-Benz.

What makes Genuine Mercedes-Benz Parts different from aftermarket parts?

Genuine Mercedes-Benz Parts are engineered to the exact fit and performance specifications of your vehicle and are backed by a 2-Year Parts Limited Warranty, helping protect the handling, safety and integrity you expect from your Mercedes-Benz.

Service Area

Serving Mercedes-Benz owners within 40 miles of North Haven. Wherever you're driving in from, our service department is built to make the trip worth it — loaner vehicles, same-day turnarounds on most maintenance, and a shop that only works on one brand.

New Haven, CT ~5 mi

The closest major hub to our service bay — most New Haven appointments are in and out same day.

Hamden, CT ~4 mi

A quick drive down Washington Ave for Hamden drivers needing Service A, Service B or tire work.

Wallingford, CT ~7 mi

Wallingford owners rely on us for genuine-parts maintenance without the trip into a bigger city.

Branford, CT ~9 mi

Shoreline drivers from Branford get factory-trained service without heading further into New Haven.

East Haven, CT ~7 mi

A short trip up I-91 puts East Haven owners in our service lane in under fifteen minutes.

Meriden, CT ~12 mi

Meriden drivers use our loaner program to make the trip down I-91 a non-issue on service day.

Cheshire, CT ~9 mi

A direct shot down Route 10 for Cheshire owners scheduling routine maintenance.

Milford, CT ~11 mi

Milford owners along the I-95 corridor count on us for Service A/B and collision repair.

West Haven, CT ~8 mi

Close enough for a same-morning drop-off and shuttle back, no loaner needed for quick visits.

Guilford, CT ~14 mi

Shoreline Guilford drivers pair a service visit with new and CPO inventory browsing.

Derby, CT ~14 mi

Lower Naugatuck Valley owners choose genuine-parts service over the closer independent shop.

Ansonia, CT ~15 mi

Ansonia drivers get the same factory-trained attention as our North Haven regulars.

Shelton, CT ~16 mi

Shelton owners along Route 8 use our online scheduler to lock in a bay before the trip over.

Waterbury, CT ~20 mi

Waterbury and Naugatuck Valley owners make the drive for our loaner fleet and Sprinter bay.

Bridgeport, CT ~20 mi

Fairfield County owners split between us and the coast — many choose North Haven for shorter wait times.

Middletown, CT ~18 mi

Middlesex County drivers pair a service appointment with a look at our current AMG® and GLE inventory.

Service Dept.

(203) 239-1717

Mon–Fri 7:30am–5:30pm
Sat Closed · Sun Closed

Sales Dept.

(203) 239-1313

Mon–Thu 8:30am–7pm · Fri 8:30am–6pm
Sat 8:30am–5pm · Sun Closed

Address

620 Washington Ave
North Haven, CT 06473

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Ready for your next service?

Book online in under two minutes, or call our service advisors directly. Loaner vehicles available by appointment.

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Your Mercedes-Benz Dealer in North Haven, CT 41.4215769, -72.8386389.