Connecticut's only standalone Mercedes-Benz Van Center. 14 dedicated service bays. Factory-trained Sprinter technicians. Real-time text updates throughout your appointment.
Routine maintenance, diagnostics, and major repairs on every Sprinter generation — including older Freightliner-badged Sprinters. Built around a Sprinter-only service workflow, not squeezed into a passenger-car schedule.
01 — Routine
Sprinter A & B Service
Factory-scheduled maintenance per Mercedes-Benz interval recommendations. We follow the Sprinter-specific checklist — not generic European auto maintenance.
02 — Diesel
DEF, AdBlue & DPF
Diesel exhaust fluid top-offs, AdBlue system diagnostics, DPF (diesel particulate filter) cleaning, and emissions troubleshooting on Sprinter diesel vans.
03 — Brakes
Brake Service & Inspection
Heavy-duty brake systems engineered for fully-loaded Sprinters. Pads, rotors, calipers, and lines — OEM components and proper torque specs.
04 — Tires
Commercial Van Tires
Sprinter-specific tire fitments, including LT-rated and load-range tires for cargo applications. Mounting, balancing, alignment in our dedicated van bays.
05 — Diagnostics
Factory Diagnostic Equipment
Mercedes-Benz Star Diagnostic systems for accurate fault-code reading on Sprinter modules — body, engine, transmission, and emissions controls.
06 — Fleet
Commercial Fleet Programs
Priority scheduling, multi-vehicle service plans, and dedicated service advisor for delivery, trades, and shuttle fleets across Connecticut.
Built for Commercial Operators in Connecticut
Sprinter downtime costs your business money. Our Van Center is structured to keep you moving — separate van service drive, real-time text updates so you can plan your day, and a fleet program that handles multiple vehicles on a single schedule.
REAL-TIME UPDATES
Text alerts every step
From check-in to vehicle ready — you don't have to call us, we text you. Designed for owners and fleet managers who can't sit in a waiting room.
DEDICATED VAN BAYS
14 bays, vans only
Tall-roof Sprinters fit our service bays. No appointment delays because a passenger car is on the lift you need.
FLEET PROGRAM
Built for multi-van operators
If you run 3+ Sprinters, ask about our fleet program — priority scheduling, consistent service advisor, simplified billing.
Sprinter Services FAQ
Where can I service my Mercedes-Benz Sprinter in Connecticut?
Mercedes-Benz Van Center of North Haven is Connecticut's only standalone Mercedes-Benz Van Center. We're at 620 Washington Avenue, North Haven, CT 06473. Schedule online or call (203) 239-1717.
Does the Van Center service commercial fleets?
Yes. We work with commercial fleets across Connecticut — delivery operators, trades businesses, mobile service companies, and shuttle operators. Ask about our fleet maintenance program and priority scheduling.
What's the difference between A Service and B Service for a Sprinter?
Service A is the basic maintenance interval (every 10,000 miles or 1 year): oil and filter, fluid checks, multi-point inspection. Service B is more comprehensive (every 20,000 miles or 2 years) and adds brake fluid, cabin air filter, and additional inspections.
How long does Sprinter service usually take?
Routine A Service typically takes 60-90 minutes. B Service runs 2-3 hours. We send real-time text updates throughout, and shuttle service or loaner vehicles may be available.
Do you service older Sprinter vans and Freightliner-badged Sprinters?
Yes. Our factory-trained technicians service Mercedes-Benz Sprinters of all model years, including older Freightliner-badged Sprinters. Bring your VIN when scheduling and we'll confirm parts availability in advance.
Serving Sprinter Owners Across Connecticut
Closer than you think. Drivers come to us from across Connecticut — including New Haven County, Hartford County, Fairfield County, and along the I-95 and I-91 corridors.
North HavenNew HavenHamdenWallingfordMeridenCheshireBranfordMilfordStratfordBridgeportFairfieldTrumbullSheltonHartfordWest HartfordWethersfieldMiddletownCromwellWaterburyNaugatuck
Schedule Your Sprinter Service
Most appointments available within 48 hours. Fleet customers — call our dedicated line for priority scheduling.