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When you purchase a new Mercedes-Benz, you're protected against defects in materials or workmanship that originated at the factory. This comprehensive warranty begins on the sale date of the new vehicle and lasts 4 years or 50,000 miles, whichever occurs first — covering bumper-to-bumper and powertrain components, rust perforation, emission components, and safety belts.
These warranties protect you against factory defects and do not cover normal wear or maintenance costs. To help ensure your coverage is never affected, bring your Mercedes-Benz to Mercedes-Benz of North Haven's Service Center for all repairs, starting with the intervals outlined in your Maintenance Booklet.
Cover your Mercedes-Benz's factory-scheduled maintenance in advance with Premier Prepaid Maintenance. Prepay at today's rates, skip the guesswork on future service visits, and keep your vehicle running the way Mercedes-Benz engineered it to.
Factory-backed protection for the systems that matter most, verified and honored at every authorized Mercedes-Benz service center.
Engine & Powertrain
Steering
Suspension
Brakes
*Excluding wear of discs & pads*
Electrical System
Climate Control System
Tires
*Defects in material or workmanship*
The Mercedes-Benz Roadside Assistance Program takes pride in looking out for our customers. We'll help you fix a flat, jump-start the battery, or fuel up — whatever it takes to get you back on the road.
Dial 1-800-367-6372, press the assistance button in your vehicle, or use the Mercedes me app to contact us — available 24 hours a day, 7 days a week.
If you're involved in an accident or have a mechanical issue, Roadside Assistance will arrange for towing to the nearest Mercedes-Benz dealer at no charge. If your vehicle has sustained damage, a Mercedes-Benz Certified Collision Center can get right to work.
Trip interruption keeps you ready for the unexpected. Mercedes-Benz will reimburse you up to $300 per night for lodging, food, and related travel expenses if your vehicle breaks down under these conditions:
If your Mercedes-Benz requires more than the complimentary services offered, a qualified technician will perform on-site service or arrange for service nearby. Special tools, parts, and diagnostic equipment are often required, and a Mercedes-Benz specialist will make sure you receive the help you need.
Any vehicle with a Mercedes-Benz Warranty — New Vehicle Limited Warranty, Extended Limited Warranty, or Certified Pre-Owned Warranty — is eligible for complimentary Roadside Assistance.
The Mercedes me connect app gives you total control over your Mercedes-Benz, housing all of your remote access services, from Remote Engine Start to Vehicle Locator. Download the app today to take full advantage of your Mercedes me connect services.
Wherever you're driving from, an authorized Mercedes-Benz Warranty repair is never far away. Mercedes-Benz of North Haven at 620 Washington Avenue proudly honors New Vehicle Limited Warranty, Extended Warranty, and CPO Warranty claims for drivers throughout the region.
Factory-trained technicians and genuine OEM parts for New Haven drivers under active Mercedes-Benz warranty.
Schedule Warranty ServiceJust minutes from Hamden, our Mercedes-Benz service center handles every covered repair from powertrain to electrical.
Schedule Warranty ServiceWallingford owners bring their new Mercedes-Benz here for warranty-eligible maintenance and repairs.
Schedule Warranty ServiceA quick drive down I-91 gets Meriden drivers full access to Mercedes-Benz New Vehicle Limited Warranty coverage.
Schedule Warranty ServiceMilford Mercedes-Benz owners rely on our North Haven service team for warranty repairs and roadside support.
Schedule Warranty ServiceCoastal Branford drivers stay covered with easy access to our authorized Mercedes-Benz warranty repair facility.
Schedule Warranty ServiceGuilford owners count on Mercedes-Benz of North Haven for factory-backed warranty diagnostics and repair.
Schedule Warranty ServiceCheshire drivers get bumper-to-bumper and powertrain Mercedes-Benz warranty service without leaving New Haven County.
Schedule Warranty ServiceShelton and lower Naugatuck Valley drivers are fully within range for Mercedes-Benz warranty-covered maintenance visits.
Schedule Warranty ServiceWaterbury owners trust our authorized Mercedes-Benz service center for every New Vehicle Limited Warranty repair need.
Schedule Warranty ServiceMiddletown drivers stay protected with convenient access to genuine Mercedes-Benz warranty repairs.
Schedule Warranty ServiceBridgeport-area owners can bring their Mercedes-Benz to North Haven for complete warranty coverage support.
Schedule Warranty ServiceOur factory-trained service advisors can walk you through exactly what's covered and get you scheduled for your next visit.
